Top Customer Success Jobs

The Senior Client Manager will service a book of Artisan Contractors, acting as the primary contact for client inquiries related to risk management and insurance coverage. Responsibilities include analyzing client data for new and renewal business, negotiating with insurance carriers, and maintaining strong client relationships. The role also involves supporting marketing efforts and new business development.

As an Implementation Specialist at KarmaCheck, you'll enable mid-market and enterprise customers to onboard the KarmaCheck platform, provide guidance during the setup process, troubleshoot issues, document configurations, and collaborate with internal teams for a seamless customer experience.

As a QC Specialist I at ElevateBio, you will support QC analytical activities and logistics, review assay protocols, analyze data from contract labs, manage sample submissions, and handle stability data and reports.

The Owner's Authorized Representative II will manage and coordinate all phases of pre-construction, bidding, construction, and project close-out for K-12 facility projects. Responsibilities include overseeing budgets, coordinating with public agencies, and ensuring compliance with contracts and payment processes.

The Customer Operations Leader is responsible for responding to customer inquiries, scheduling service, and maintaining customer satisfaction. This role includes coordinating service requests, processing contracts, ensuring compliance with service level agreements, and utilizing systems like SAP and Service Max for data management.

The Customer Success Manager will enhance customer experience by managing technical support and operational workflows. They will create policies, handle support tickets, collaborate with various teams, and ensure timely resolution of customer-reported issues. The role requires precise execution and strategic thinking to drive successful outcomes across embedded finance implementations.

The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.