Top Customer Success Jobs

The Support Specialist is responsible for providing application support across enterprise solutions, ensuring proactive user assistance, managing ticket processes, and resolving issues within SLAs. This role includes conducting root cause analysis and collaborating with business partners and development teams to deliver effective solutions.

As a Multi-Lingual Owner Experience Representative, you will manage owner inquiries, ensuring positive experiences by providing thoughtful solutions in multiple languages. Your role involves case management, tailored communication, and collaboration across teams to enhance brand loyalty and customer satisfaction.

The Senior Customer Engineer will serve as the primary technical support to customers, translating their requirements into product specifications for the R&D team. Responsibilities include participating in product design, ensuring product quality through testing, and providing technical support and troubleshooting. The role requires strong technical knowledge in 4G/5G technologies and networking, along with excellent communication skills for customer engagement.

The Radiology Technologist conducts diagnostic imaging studies, operates radiation equipment, and manages patient care under physician direction. They prepare rooms and equipment, may require phlebotomy skills, and must obtain ARRT registry within 180 days of hire. Basic managerial experience is preferred.

The Client Implementation Specialist will provide custom software integrations and support for clients, including installation, troubleshooting, and training on DataTrak. They will manage customer relationships, execute project development support tasks, and provide effective communication between various teams and clients.

The Technical Application Specialist III provides technical consultation and support for customers and partners, focusing on MAX instruments and resolving complex inquiries. The role involves collaboration with multiple teams, documentation of customer interactions, and continuous improvement initiatives.

The Customer Data Specialist will resolve data issues, conduct root cause analyses, coordinate fixes across departments, train new staff, and improve data processes. The role requires collaboration with various teams to address escalations and execute testing related to new product releases.