Top Customer Success Jobs
As a Sr Chemist - Propulsion, you will conduct research and development for propellant technologies, focusing on innovative chemical formulations, conducting experiments, collaborating on spacecraft design, and ensuring adherence to industry standards. Your role includes developing technical documentation, performing laboratory evaluations, and presenting findings to stakeholders.
As a Product Data Scientist (Senior Customer Success Lead) at ZS, you will lead client engagements by delivering impactful analytics solutions, translating client requirements into data science models, and providing insights to solve complex business problems. You will collaborate with project teams and utilize advanced analytics frameworks and data engineering skills to optimize client operations.
The Product Data Scientist will lead client engagements to deliver impactful data science solutions, translating requirements into actionable insights. Responsibilities include developing advanced analytics processes and operational pipelines while leveraging problem-solving frameworks and analysis tools to address client business challenges.
The Product Data Scientist will lead client-facing projects, delivering impactful analytics solutions and translating client needs into data science modeling. They will build operational pipelines and present data-driven insights to help clients optimize their business problems through advanced analytics and AI frameworks.
The Customer Success Manager will build strong relationships with customers, supporting their onboarding and promoting product adoption, while advocating internally for customer needs. The role involves collaborating with sales and various internal teams to maximize value from Datadog solutions and ensuring positive customer experiences.
Manage and lead a team of Customer Success Managers, focusing on customer relationships, renewals, and growth within existing accounts. The role involves coaching, identifying growth opportunities, and acting as a liaison between customers and internal teams to ensure customer success.
As a Customer Success Manager at Datadog, you will partner with the sales team to ensure a smooth onboarding process, develop customer relationships for loyalty, identify growth opportunities, and monitor usage trends to support adoption and renewals. You will act as an internal advocate for customers, ensuring they gain maximum value from the solutions offered.
Featured Jobs
As a Product Lead for the Limits team at Cash App, you will oversee the management and strategy of customer limits. This includes leading a cross-functional team to design and implement innovative products, conducting customer research, optimizing current features, and enhancing user experience to expand financial access for millions.
The Customer Success Manager at Enverus is responsible for championing customer engagement throughout the lifecycle, focusing on customer retention and ensuring they derive maximum value from the software solutions. Key responsibilities include building relationships, project management, providing tailored advice, and maintaining effective communication with customers and internal stakeholders.
The Customer Success Manager at Enverus will champion the customer throughout the engagement lifecycle, enabling them to get the best value from Enverus' software and solutions. Responsibilities include building strong relationships, offering tailored advice, providing feedback, and managing Customer Success programs.
The Administrative Specialist provides comprehensive support to Lab Department Managers and staff, focusing on auditing HR forms, managing office supplies, scheduling meetings, coordinating events, and ensuring customer engagement. The role requires strong organizational skills and the ability to work independently while handling various administrative tasks across departments.
In this role, you will inspect, organize, and track semiconductor devices following SOPs. Key responsibilities include visual inspection, labeling, data entry in databases, maintaining inventory supplies, and kitting parts for laboratory delivery.
Support Specialists provide concierge-level customer support, troubleshoot escalations, and empower lower-tier agents. They act as member advocates, collaborate with cross-functional teams, manage projects, and ensure high-quality service delivery in a fast-paced environment.
The Sr. Audit Specialist conducts assessments of risk management processes and internal controls to improve operations and compliance. They work on audits related to various investment operations and collaborate with management to identify control improvements, leveraging data analytics tools. They prepare workpapers, manage multiple projects, and contribute to continuous improvement efforts.
The Executive Recruiting Specialist will support the executive recruitment team by managing candidate pipelines, overseeing the executive search processes, coordinating interviews, facilitating onboarding, and ensuring an excellent candidate experience through effective communication. The role includes tracking recruitment metrics and preparing briefing materials for executive searches.
The ServiceNow Process Support Specialist will manage and report on process activities, document and maintain the process map, train team members, resolve process issues, communicate changes, and engage stakeholders to ensure smooth operations.
The EH&S Specialist will oversee health, safety, and environmental programs, ensuring compliance with regulations, conducting inspections, investigating incidents, and promoting a safety culture within the organization. The role involves collaboration across teams to develop and deliver safety training and manage response activities.
The Specialist, Learning & Development will implement Magna's learning strategy and leadership development programs. This role involves executing continuous improvements for training programs, supporting program administration, tracking learning outcomes, and ensuring program alignment with global standards.
The role entails developing automotive technologies and working in a dynamic environment. Responsibilities include engaging with teams to enhance products based on consumer research and ensuring comfort and connectivity in seating solutions.
The Originations Specialist role involves providing high-quality member support through phone and chat about loan applications. Responsibilities include responding to inquiries, resolving issues, following compliance guidelines, and documenting member interactions. The position requires empathy and effective problem-solving skills, with opportunities for career advancement after training.
As a Member Service Representative, you will provide exceptional customer service for SoFi's financial products through various communication channels. Your role includes resolving inquiries, educating members, troubleshooting issues, and ensuring customer satisfaction while meeting performance metrics.
As an Investment Specialist, you will support existing and new members to enhance their financial futures through SoFi's investment services. You will engage members through phone, chat, and email, providing education on investment options and assisting with account management, while continuously improving operational processes.
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