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Top Customer Success Jobs

5,257+ Job Results
9 Hours Ago
Denver, CO, USA
Hybrid
130 Employees
20-22
Junior
130 Employees
20-22
Junior
Fintech • Mobile • Payments • Professional Services • Software
The Software Support Specialist will provide ongoing technical support to customers using the FRONTSTEPS platform, assist new customers with onboarding, resolve technical issues via phone, email, and chat, and document customer interactions. Responsibilities include escalating urgent issues, training team members, analyzing problems, and maintaining knowledge of industry trends.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+35 More
9 Hours Ago
Boston, MA, USA
Hybrid
1,200 Employees
Mid level
1,200 Employees
Mid level
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
The Capital Markets Specialist at the Federal Reserve Bank of Boston will lead reviews of asset liability management practices at banks, focusing on balance sheet management and risk analysis. Responsibilities include presenting findings, developing supervisory strategies, mentoring junior staff, and contributing to high-level projects.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
9 Hours Ago
United States
Remote
850 Employees
82K-120K Annually
Senior level
850 Employees
82K-120K Annually
Senior level
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Client Success Manager will develop strong client relationships, drive product adoption, track account metrics, analyze performance data, negotiate contracts, and minimize churn. They will also collaborate with internal teams to advocate for client needs and build effective business strategies for long-term client retention and growth.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More

Featured Jobs

9 Hours Ago
Sugar Land, TX, USA
Hybrid
432 Employees
Mid level
432 Employees
Mid level
Software
The Customer Success Operations Manager will optimize customer success processes, analyze data, and implement operational strategies to enhance customer experience and retention. Responsibilities include developing workflows, analyzing metrics, creating reports, and supporting customer onboarding and engagement.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
9 Hours Ago
San Francisco, CA, USA
165 Employees
Junior
165 Employees
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Tech Touch Customer Success Manager at EliseAI will manage a large portfolio of customer accounts, utilizing technology and data-driven strategies to drive engagement, retention, and satisfaction. Responsibilities include conducting business reviews, developing automated communication strategies, and creating self-service resources to enhance customer experience and reduce churn risks.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+36 More
9 Hours Ago
Tampa, FL, USA
660 Employees
660 Employees
Not Specified
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
The Customer Experience Coordinator at PatientPoint in Tampa, FL, is responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. They serve as the primary contact between the company and local practices within Health Systems and Large Physician Groups.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+77 More
9 Hours Ago
New York, NY, USA
3,000 Employees
160K-190K Annually
Expert/Leader
3,000 Employees
160K-190K Annually
Expert/Leader
Big Data • Productivity • Software • Database • Analytics • Business Intelligence • Consulting
The Principal Solution Specialist will support sales efforts for Oracle migrations, drive system transformations, and develop methodologies for customer success. Responsibilities include providing advisory services, collaborating with GSIs, creating enablement programs for field teams, and establishing best practices in process mining and optimization.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
9 Hours Ago
Orlando, FL, USA
Hybrid
26,000 Employees
Senior level
26,000 Employees
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As the Global Client Director for System Integrators, you will lead executive relationships for ServiceNow's largest accounts, drive new business, and oversee the development and deployment of resources. This role involves managing client relationships, aligning account strategies with revenue opportunities, and achieving financial targets.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
9 Hours Ago
San Diego, CA, USA
Hybrid
26,000 Employees
71K-109K Annually
Entry level
26,000 Employees
71K-109K Annually
Entry level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Customer Support Representative, you will log calls and incidents on the IT Service Desk, provide initial technical support, escalate issues to experts, and assist users with the ServiceNow platform. You will need to communicate effectively and work both independently and as part of a team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
9 Hours Ago
Waltham, MA, USA
Hybrid
26,000 Employees
Senior level
26,000 Employees
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Manager, you will be responsible for overseeing a portfolio of customers, helping them achieve business outcomes, and ensuring they get maximum value from ServiceNow products. You will also handle customer engagement, collaboration across teams, and resolve escalated issues effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
9 Hours Ago
Brooklyn, NY, USA
700 Employees
80K-100K Annually
Entry level
700 Employees
80K-100K Annually
Entry level
eCommerce • Fashion • Retail
As a Customer Experience Manager, you will lead a team to achieve sales goals, drive showroom performance, and enhance customer experiences. Responsibilities include mentoring staff, analyzing sales data, managing showroom operations, and ensuring high standards of customer service. You'll collaborate across departments and foster a positive team environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
9 Hours Ago
Walnut Creek, CA, USA
700 Employees
80K-100K Annually
Entry level
700 Employees
80K-100K Annually
Entry level
eCommerce • Fashion • Retail
The Customer Experience Manager will lead a team to exceed sales goals, foster exceptional customer experiences, and ensure operational efficiency. Responsibilities include mentoring staff, driving sales performance through data analysis, maintaining high standards of customer service, and collaborating with other departments for business growth.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
9 Hours Ago
Southlake, TX, USA
700 Employees
Mid level
700 Employees
Mid level
eCommerce • Fashion • Retail
The Customer Experience Manager oversees a team to achieve sales targets, drive showroom performance, and enhance customer service. Responsibilities include team leadership, operational management, and cross-functional collaboration. The ideal candidate should possess strong business acumen, leadership skills, and a focus on continuous improvement in customer experiences.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
9 Hours Ago
Los Angeles, CA, USA
Hybrid
1,570 Employees
70K-75K Annually
Junior
1,570 Employees
70K-75K Annually
Junior
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
As an Account Manager for Centerfield, you will manage a diverse portfolio, develop and grow client programs, and drive revenue through upselling and cross-selling services. Your role includes hosting client meetings, tracking KPIs, and collaborating with internal teams while ensuring timely project delivery.
Top Benefits:
401-K
401-K Matching
Company Outings
+48 More
9 Hours Ago
Los Angeles, CA, USA
Hybrid
1,570 Employees
90K-105K Annually
Junior
1,570 Employees
90K-105K Annually
Junior
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Digital Optimization Specialist will enhance the performance of Insurance websites by focusing on conversion rate optimization (CRO), improving user experiences, and collaborating with cross-functional teams. Responsibilities include optimizing site performance, managing testing initiatives, analyzing user data, and implementing actionable changes to drive conversions and user engagement.
Top Benefits:
401-K
401-K Matching
Company Outings
+48 More
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