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Top Customer Success Jobs
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
The Customer Success Manager at RollWorks will maintain relationships with high-potential customers, driving product adoption and value retention. Responsibilities include managing renewals, collaborating with multiple teams, and adapting to a startup environment to enhance customer outcomes.
Consumer Web • eCommerce • Events • Information Technology • Software
The Email/Chat/Phone Specialist at Vivid Seats is responsible for providing high-quality customer service via phone, email, and live chat. They assist customers with inquiries related to purchases, orders, and upcoming events while utilizing internal and external technology for order fulfillment. The role includes handling customer contacts promptly and participating in ongoing training and team culture-building activities.
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
As a Customer Experience Operations Analyst, you will analyze and improve customer support operations by auditing ticketing systems, creating dashboards, and providing insights. You'll collaborate with various teams to enhance ticket handling processes and automate workflows to optimize the customer experience.
Top Skills:
SQL
Featured Jobs
Fintech • Software • Financial Services
The Client Services Specialist will serve as the primary point of contact for clients, managing escalations and supporting operational inquiries. They will provide high-quality customer service, maintain documentation, adhere to compliance requirements, and support process improvement initiatives, all while learning about the financial industry.
Top Skills:
Microsoft 365
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Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
Top Skills:
GmpHaccp
Fintech • Professional Services • Software • Consulting
As a Customer Success Manager at Zone & Co, you will be the trusted advisor for SMB clients, helping them achieve maximum value from the company's SaaS offerings. Your responsibilities include building relationships, monitoring customer health, identifying growth opportunities, and ensuring customer satisfaction. You will collaborate with internal teams to address client needs and implement engagement programs.
Top Skills:
Salesforce
Healthtech • Insurance • Other • Sales • Software
The Contracting Operations Associate will support Medicare insurance agents with contract processing operations, providing exceptional customer service through email and video calls. They will streamline workflows, ensure accurate contract processing, and troubleshoot challenges for agents. Collaboration with the Manager of Contracting Operations to enhance efficiency is key.
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Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
As a Customer Onboarding Representative, you will implement onboarding experiences for customers, ensuring a smooth transition and driving product adoption. Engage with customers, manage timelines, collaborate with various teams, and optimize the onboarding process for enhanced satisfaction and efficiency.
Cloud • Enterprise Web • Healthtech • Mobile • Software
The Senior Customer Success Manager will manage post-sales client relationships, focusing on retention and growth strategies. They will ensure client satisfaction by developing tailored success plans, driving product adoption, and advocating for customer needs within the company. The role includes onboarding, training, and collaboration with internal teams to influence product development and marketing initiatives.
Top Skills:
B2B Saas
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success leads the scaling of customer success strategies to support significant organizational growth. Responsibilities include building and managing high-performing teams, establishing effective customer success policies, developing strategic plans, and fostering collaboration across functions to enhance customer value and satisfaction during rapid expansion.
Top Companies Hiring Customer Success Roles
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