Top Customer Success Jobs
The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.
As a Customer Experience Specialist at SumUp, you'll be responsible for providing support to merchants through various channels such as phone, email, and chat. You'll handle inquiries, optimize support processes, and collaborate with multiple departments while ensuring high-quality customer interactions.
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As a Customer Growth Executive at Infobip, you'll build and maintain client relationships, ensure customer satisfaction and retention, and pursue new business opportunities. You'll coordinate with internal teams to address technical needs, meet quarterly KPIs for business growth, and monitor client traffic for financial health. Additionally, you'll provide insights for product improvement and participate in continuous team development.
Featured Jobs
The Client Success Manager is responsible for managing large, complex client accounts, focusing on retention, upsell, and ensuring high NPS. They act as trusted advisors, aligning client strategies with Included Health's services, managing onboarding, and supporting the overall client experience to drive desired outcomes and increase utilization.
As a Customer Experience Associate at Melio, you will deliver outstanding support to customers via Phone, Email, and Live Chat, focusing on small business needs. You'll handle multiple interactions, resolve issues, collaborate with teams, and contribute to brand building, all while ensuring top-notch customer satisfaction.
The Technical Customer Success Manager at DigitalOcean will act as a strategic partner to business customers, providing technical consultation, architecture design, and driving customer engagement and growth. Responsibilities include conducting workshops, assessing customer needs, optimizing cloud investments, and liaising with internal teams to ensure customer needs are met.
The Healthcare Call Center Specialist role involves providing dedicated support to patients and doctors regarding benefit coverage, payments, reimbursements, and general inquiries at EVERSANA's Patient Services support center.
The Technical Procurement Specialist at Weatherford focuses on sourcing and purchasing technical goods and services, ensuring supplier compliance with demand requirements and quality specifications. Responsibilities include supplier negotiation, maintaining ethical standards, and optimizing the supply chain while upholding safety and quality standards.
As a Compliance Supervisor, you will lead a team focused on fraud prevention, ensuring service delivery meets customer expectations. You will document procedures, maintain performance metrics, and support product launches while fostering strong relationships with key stakeholders.
As a Senior Customer Success Associate, you will guide clients in utilizing Dataminr's platform effectively, engage with key stakeholders, and ensure account retention and growth through strategic support and product recommendations.
Top Companies Hiring Customer Success Roles
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