Top Customer Success Jobs
The Customer Success Manager will enhance customer experience by managing technical support and operational workflows. They will create policies, handle support tickets, collaborate with various teams, and ensure timely resolution of customer-reported issues. The role requires precise execution and strategic thinking to drive successful outcomes across embedded finance implementations.
The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.
The DAI Sr. Training Specialist will provide training on Oracle DAI processes to Department of Defense users, developing materials and managing SharePoint content. Responsibilities include delivering user training, improving training materials, and standardizing communication for WHS/FMD information.
Featured Jobs
The Bilingual Community Engagement Specialist will lead the Connect for Life program, plan and host events, actively engage and support members, document interactions, identify leaders in the community, and act as a liaison for health services. The role focuses on building trust and fostering connections among members to promote better health outcomes.
Seismic is inviting candidates to submit their resumes for potential job opportunities. The company emphasizes inclusivity, employee development, and offers various employee benefits. They seek to enhance the skills and productivity of sales teams through their enablement platform, which integrates with major business tools.
The Community Engagement Specialist will engage with the gaming community, implement marketing strategies, and collaborate across teams to enhance community programs. Responsibilities include managing community interactions, measuring engagement metrics, drafting FAQs, and advocating for community needs in cross-functional initiatives.
The Acquisition Quality Specialist will conduct audits of contract files, analyze performance metrics, provide recommendations for improvement, and develop solutions for the Program Management Office. This role involves maintaining audit working papers and ensuring compliance with regulations.
As a Physical Damage Specialist, you will oversee third-party vendors, ensuring the quality and accuracy of their work. This role involves resolving issues, maintaining partnerships, and contributing to the financial strength of USAA through exceptional member experiences. You will apply your knowledge of the auto physical damage estimating process and insurance industry standards while working closely with both members and vendors.
The Lead Office Specialist assists in managing production tasks, communicates with clients, resolves delivery issues, and trains new hires. Responsibilities include ensuring project quality, managing workflow, and performing various office tasks such as mail distribution and hospitality services.
The Client Account Partner will manage and grow client relationships within the existing portfolio, drive account strategy, achieve business growth through new opportunities, negotiate pricing, ensure client satisfaction, and align the right talent to client needs.
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