Top Customer Success Jobs

As a Customer Success Analyst Intern, you will analyze large data sets to improve system performance, collaborate with engineering and operations teams, and learn to track KPIs using data insights. You will gain hands-on experience in a dynamic environment focused on automation and technology solutions.

The Phone Operator is responsible for answering incoming calls and assisting patients in accessing practice services. Responsibilities include transferring calls, monitoring alarms, distributing facility mail, managing electronic records, and assisting with clerical tasks. The role requires strong customer service skills and the ability to prioritize multiple tasks in a medical environment.

As a Success Engagement Manager, you will drive student success through outreach, personalized coaching, and strategic initiatives. Your role includes managing SMS communication, delivering video coaching, and supporting admissions outreach to enhance student engagement and progress. Collaboration with cross-functional teams to improve workflows and outcomes while maintaining a strong focus on student satisfaction and business objectives is essential.

As an In-plan Client Support Advisor, you will provide education and guidance to clients regarding their retirement plans. Your role includes contacting plan participants, enhancing plan participation, and collaborating with local advisors to meet client needs while ensuring a high-quality client experience.

The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.

The Tech 2, Coordination Desk position involves handling incident management and reporting for Enterprise clients, ensuring timely resolution of network outages, managing ticket distribution based on priority, and maintaining relationships with internal and external partners. The role requires documentation of all interactions and effective communication with customers while ensuring adherence to service level agreements (SLAs).

The Sr. Customer Success Manager is responsible for managing strategic relationships with customers, driving post-sales success, negotiating renewals, and collaborating on strategic account roadmaps. This role requires understanding customer goals, leading business reviews, and influencing internal resources to enhance customer success and retention with a digital focus.