Top Customer Success Jobs
The Underwriting Specialist is responsible for underwriting new and renewal business, managing a broker portfolio, negotiating terms, and developing strong relationships with clients and brokers. They ensure compliance with underwriting guidelines and train less experienced staff, while also handling complex referrals and driving market involvement.
The Client Partner will lead business development for the Workforce and Economic Development practice, define market offerings, and ensure strong client relationships. The role involves strategic guidance and aligning service capabilities to client needs, while focusing on public sector innovation.
The Education Client Partner will lead business development efforts in the public sector education space, act as a trusted advisor to clients, and work to expand Resultant's services and offerings while collaborating with experts and stakeholders. The role emphasizes strategic vision and contract management without direct delivery responsibilities.
The FSQA Documentation Specialist will develop and maintain documentation related to food safety and quality assurance, ensuring compliance with regulatory standards. Responsibilities include creating and revising quality documents, monitoring documentation processes, supporting audits, providing training, and coordinating corrective actions. The role requires strong attention to detail and the ability to work effectively in a dynamic manufacturing environment.
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Swiftly respond to customer concerns on written tickets, proficiency in Google Calendar and email, excellent reporting & response on every email and slack.
The Senior Foreclosure Specialist manages foreclosure cases, ensuring compliance with investor guidelines and federal standards, while coordinating with outside counsel and internal staff. Responsibilities include monitoring timelines, preparing reports, executing necessary documents, and mentoring new staff.
The Customer Support Specialist is responsible for managing inbound and outbound calls, assisting customers during the loan processing stages, and ensuring documentation is appropriately followed up to advance loans towards final approval. They address customer inquiries, analyze information for accurate communication, and maintain customer service standards.
The Customer Support Specialist – ERP Systems will provide exceptional support to customers of the cloud-based ERP software, assist with inquiries, troubleshoot issues, manage support tickets, and consult/training on software usage. This role involves maintaining system knowledge and facilitating change requests to enhance customer satisfaction.
The Strategy Associate role involves assisting with the design, analysis, and reporting for various qualitative and quantitative research projects. Responsibilities include helping with questionnaire design, data collection planning, proposal development, research report drafting and proofreading, all while ensuring quality assurance in a fast-paced environment.
The Senior Strategy Associate will manage qualitative and quantitative research projects, handle client relations, draft research instruments, analyze data, prepare reports, and aid in business development. The role encompasses skills in project management, client interaction, and teamwork in a dynamic environment.
As a Cash Applications Specialist, you will handle accounts receivable duties, including cash applications, collections, account reconciliations, and dispute resolutions. You will work closely with the sales team, report on outstanding invoices, and ensure effective cash collection while driving process improvements.
The Post Foreclosure Specialist III is responsible for monitoring and processing post-foreclosure accounts, ensuring compliance with investor requirements, and managing a pipeline of foreclosure loans. Duties include reviewing loans, overseeing progress on tasks related to foreclosure, preparing bidding instructions, and mentoring junior staff. This role requires effective communication with attorneys and clients to facilitate the foreclosure process.
This position entails alerting candidates about relevant startup job opportunities while promoting diversity and inclusion in the application process. Candidates are encouraged to apply regardless of whether they meet every qualification.
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