Top Customer Success Jobs
The Sr. Client Manager is responsible for selling Optiv security services and technology solutions to strategic accounts in Wisconsin. You will lead the sales cycle and coordinate a cross-functional team to create multi-year strategic account management plans, build client relationships, and exceed sales targets while maintaining accurate forecasts.
As a Client Manager, you will sell Optiv security services to strategic accounts, develop multi-year management plans, identify client security needs, collaborate with a cross-functional team, and enhance client satisfaction. Your role involves building relationships with client executives and ensuring Optiv is viewed as a primary security partner.
As a Client Manager, you will manage strategic accounts by selling Optiv security services and solutions, while coordinating a cross-functional team to address client security concerns and build strategic management plans. Your role will involve increasing client satisfaction, developing long-term relationships, and driving sales pipeline growth through effective communication and collaboration.
The Customer Service Representative will provide support to Military Sailors and their families by investigating and resolving inquiries through various communication channels. The role involves utilizing software applications, conducting data entry, and receiving training for military programs. Opportunities for advancement into supervisory roles are available for high-performing agents.
As a Customer Service Representative, you will assist Military Sailors and their families, resolve inquiries via various communication channels, utilize software applications, and contribute to customer requests while ensuring accurate data entry.
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The Renewals Specialist manages the contract renewal process, ensuring client satisfaction and communication. Responsibilities include contract oversight, analyzing performance data, collaborating with teams for upselling, and maintaining accurate documentation.
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The Onboarding Specialist will manage client services and scheduling, provide customer service, build relationships with clients and community organizations, and maintain fiscal management of caseloads. They will also partner with Clinical Managers to support field employees.
BAYADA Home Health Care is seeking nurses and therapists to provide one-on-one care to a variety of clients. Employees will benefit from flexible schedules, a supportive environment, and opportunities for professional development. Positions can be full-time, part-time, or PRN, catering to both new graduates and experienced professionals.
As a Customer Experience Representative, you will be the company's voice, providing exceptional empathy and product expertise to ensure customers feel understood and valued. You will assist customers with a range of needs through phone, email, and chat channels, focusing on equities trading, margin, and options trading-related issues. Your role includes driving continuous improvement in customer experience and growing your financial services expertise.
As a Registered Customer Experience Representative at a leading fintech company, you will deliver outstanding customer service through various channels, help customers with financial services expertise, and work in a fast-paced environment. This role requires active FINRA Series 7 and 63 licenses, excellent communication skills, customer service mindset, and schedule flexibility.
The Client Director will lead key client relationships, deliver client services excellence, and manage project timelines and budgets while collaborating with various teams to ensure successful brand transformation for clients.
The Retention Field Representative is tasked with retaining membership in assigned areas through field outreach, community events, and assisting members with product inquiries. This role requires effective communication, adherence to compliance standards, and relationship-building with members while utilizing systems like Sales Force for documentation.
The Complaints and Issues Specialist II at Centene is responsible for handling customer complaints and issues, ensuring compliance with state and federal regulations. The role involves documenting inquiries, collaborating with internal teams for resolution, analyzing data to identify trends, and supporting training efforts for contact center staff.
The Escalation Response Specialist II assists in addressing complaints and escalations from members and providers. Responsibilities include providing timely resolutions, tracking complaints, conducting root cause analysis, and coordinating with contact center teams to address escalated inquiries. The specialist maintains knowledge of products to ensure effective support and aims to enhance the member and provider experience.
The Senior Manager of Customer Solutions will lead and drive sales for energy efficiency projects, prospecting new customer leads, developing proposals, negotiating contracts, and managing sales strategies. This role involves close collaboration with a Utility Partner and requires strong communication and organization skills.
The Product Support Associate at CoStar Group will support customers by addressing inquiries about products or website issues via phone or email. Responsibilities include maintaining product knowledge, providing timely solutions, managing customer records, training clients, and collaborating with various departments to enhance customer experience.
The Tier 2 IT Support Specialist will assist CoStar Group employees with hardware and software issues, providing guidance, diagnosing problems, and resolving issues via various communication methods. Responsibilities include documenting solutions, maintaining computer images, and supporting hardware installations and videoconferencing. The role emphasizes great customer service and problem-solving skills.
The Customer Success Manager will drive customer engagement and growth for Shopmonkey by developing relationships, ensuring product adoption, and helping customers succeed on the platform. Responsibilities include managing customer check-ins, driving upsells, and representing customer needs internally. The role requires teamwork and proactive problem-solving skills, along with experience in the SaaS industry.
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