Top Customer Success Jobs
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
The Customer Success Manager will drive end-to-end experiences for partners and service providers, ensuring exceptional customer satisfaction. Responsibilities include building relationships, customizing programming, overseeing daily operations, facilitating communication, and providing on-site support. The role requires collaboration with the Sales Team and other leaders, along with mentoring team members.
The Technical Onboarding Specialist will train new customers on Intrigma's software, develop knowledge resources, transition clients to AI technology, create onboarding plans, and manage customer relationships through project management and support tasks.
The Customer Operations Associate I will manage electronic paperwork with insurance companies, handle customer inquiries via phone, email, or chat, and perform routine operational tasks such as data entry and documentation. This role requires effective communication with colleagues and the ability to escalate complex problems.
The Marketing Performance Specialist is responsible for strategizing and optimizing user acquisition campaigns across digital channels, managing budgets, analyzing data, conducting A/B tests, and collaborating with teams to align strategies with business goals.
The Intelligence Specialist will analyze and integrate data sources to enhance risk detection, conduct research in Russian and English, and create actionable intelligence products for diverse clients. Responsibilities also include collaboration with engineering for automation and product development.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The Manager of Enterprise Customer Success leads a team dedicated to enhancing customer experiences and achieving retention goals within the SaaS sector. This role involves managing client relationships, overseeing onboarding, and ensuring customer satisfaction, while also contributing to team development and maintaining revenue targets.
The Customer Success Representative will ensure customer satisfaction and retention, becoming the main contact for assigned customers, and driving product usage and training. This role involves addressing customer needs, providing strategic advice, managing customer health monitoring, and identifying upsell opportunities.
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
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