Top Customer Success Jobs
The Customer Success Manager (CSM) will manage key customer relationships, ensure quality service delivery, advocate for clients, identify growth opportunities, and collaborate with internal teams to optimize ROIs for customers, mainly focusing on Salesforce and CRM platforms.
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.
The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.
The Head of Strategic Relationship Management will lead a team focused on managing Mercury’s high-value accounts, develop scalable processes using CRM systems like Salesforce, enhance customer retention, identify growth opportunities, and build strong executive-level relationships. The role requires strategic thinking, leadership in high-growth environments, and a customer-focused approach.
The Senior Implementation Manager will guide Mid Market and Enterprise customers through Yotpo’s product setups, managing onboarding processes, and ensuring exemplary customer experience. Responsibilities include training, problem-solving, and collaborating with cross-functional teams to optimize account management and onboarding.
The Senior Consultant, Technical Account Management at Showpad acts as the main technical contact for customers, ensuring their success by aligning their technical requirements and business objectives with Showpad's products. Responsibilities include managing customer relationships, providing technical guidance, and demonstrating comprehensive product knowledge to maximize customer engagement and satisfaction.
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
As a Customer Experience Associate, you'll provide exceptional support to small business customers through phone, email, and live chat. The role involves managing multiple customer interactions, resolving issues efficiently, and collaborating with internal teams to improve the customer experience.
The Customer Success Manager is responsible for growing revenue and driving adoption of the Bidease Platform by managing client relationships, training them on usage, and collaborating with sales and media buying teams to meet client objectives and optimize campaigns.
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