Top Customer Success Jobs
The Customer Support Specialist at Procare Solutions is responsible for providing software-related support to customers, ensuring excellent service through clear communication and technical assistance. The role involves problem-solving, handling calls, and maintaining customer satisfaction while staying updated on software changes.
The Senior Director, Enterprise Customer Success at PagerDuty is responsible for leading a team to enhance product adoption, improve renewal rates, and drive customer business value. This role involves close collaboration with Sales, Marketing, and Product, effecting engagement strategies, managing renewals, and ensuring customer satisfaction and operational excellence.
The Legal Specialist will support MassMutual's mutual fund legal team by preparing various disclosure documents for SEC registered mutual funds, managing filings, preparing board meeting materials, and interacting with clients for document reconciliation. This role also requires maintaining compliance calendars and ensuring the quality of draft documents.
Featured Jobs
As the Manager of Customer Success, you will lead a team supporting MidMarket and Enterprise customers, focusing on recruitment, training, and ensuring an exceptional customer experience. You will manage operations, drive customer retention strategies, and collaborate with various teams to enhance customer outcomes.
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The Director of Client Partnerships will lead strategic initiatives to drive revenue for Ibotta, developing account strategies, closing new and existing business deals, and creating sales presentations that showcase the company's value proposition. This role requires collaboration across teams and may involve traveling up to 40% of the time.
As a Digital Customer Success Manager at LogRocket, you will manage and support a high volume of customers, helping them optimize their use of the platform. Responsibilities include onboarding, retention, renewals, and upsells while collaborating across teams to ensure customer satisfaction and product value. This role requires strong communication skills and adaptability in a fast-paced start-up environment.
The Implementation Specialist - Vice President is responsible for managing platform integrations for new and existing enterprise clients, driving successful end-to-end integrations, collaborating with various teams, and ensuring a positive platform experience for clients through program management and detailed project planning.
The Compliance Specialist will help departments meet compliance goals related to medical device software, consulting and educating teams on regulatory requirements. Key responsibilities include preparing regulatory submissions, supporting the maintenance of a medical device quality management system, and leading internal audits. The role involves collaboration with cross-functional teams and staying updated on relevant regulations and standards impacting products and processes.
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
As a Learning and Development Specialist, you will support the development of employees by creating and facilitating impactful learning experiences. Your responsibilities include developing learning content, consulting with leaders to assess learning needs, implementing delivery methods, and monitoring program success. You will engage with subject matter experts to build resources that enhance employee skills and drive results for the business.
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