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Top Customer Success Jobs in Cleveland, OH
Insurance
The Client Experience Lead is responsible for mentoring a team, enhancing client experience, managing relationships, and ensuring high retention rates while achieving business goals.
Top Skills:
Agency Management SystemCrm-Related SoftwareMicrosoft Office Suite
Cloud • Productivity • Social Impact • Software • Analytics
As an Advanced Support Consultant I, you will support clients using Apricot software, maintaining communication, diagnosing issues, and providing training and documentation.
Top Skills:
Apricot SoftwareSap Business Objects ReportingSQL
Events
The Client Success Assistant will manage client deliverables, coordinate communication among stakeholders, and prepare reports while enhancing organizational efficiency.
Top Skills:
Google For BusinessMS Office
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Software
The Technical Support Representative provides customer support for software solutions, assists with networking equipment, and trains clients on software use.
Top Skills:
Cisco Networking EquipmentCore Networking ConceptsDatabase ManagementInformation TechnologyService CloudSoftware DevelopmentSQLVlansVpnXML
eCommerce • Marketing Tech • Software
The Enterprise Customer Success Manager will manage customer relationships, drive retention and expansion opportunities, demonstrate product value, and ensure operational excellence across accounts.
Top Skills:
Google ShoppingKlaviyoShopify
Healthtech
The Cognitive Behavioural Psychotherapist provides high-quality therapy through assessments and interventions, collaborating with the therapy team while adhering to clinical guidelines.
Top Skills:
Cognitive Behavioural TherapyElectronic Medical Record SystemsMicrosoft Systems
Fintech • Insurance
The CareScout Connection Representative helps customers navigate long-term care by providing support, identifying care providers, handling calls, and ensuring excellent customer service.
Top Skills:
MS Office
Information Technology • Consulting
The Customer Success Manager ensures client satisfaction post-sale, managing projects, reporting, and driving renewals within a SaaS environment.
Top Skills:
ExcelFreshdeskSaaSSFDCZendesk
Software • Cybersecurity
The Senior Customer Success Engineer will optimize customer utilization of Cyera’s platform, ensure satisfaction, troubleshoot issues, and drive adoption.
Top Skills:
Cloud Security Posture ManagementCloud TechnologiesData PrivacyDlpPythonSIEMSQL
Healthtech • Marketing Tech • Business Intelligence • Consulting • Pharmaceutical
The Client Success Manager manages client relationships in clinical research, ensures effective onboarding, retention, and satisfaction, and serves as the primary contact throughout clinical trials.
Top Skills:
Crm SoftwareData Management Platforms
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