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Top Customer Success Jobs in Cleveland, OH
Healthtech
The Senior Client Engagement Analyst will manage client relationships, analyze data for insights, optimize processes, and enhance client support. They will also collaborate across teams to improve operational consistency and drive revenue growth.
Top Skills:
CrmsGoogle WorkspaceJIRAMS Office
Software
The Customer Success Associate will support clients by configuring software, understanding their needs, and advocating for improvements. They will grow to manage their own clients as they gain experience.
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard enterprise customers, manage retention and upsell opportunities, advocate for customers internally, and improve CS processes to ensure customer success and satisfaction with n8n's platform.
Top Skills:
AIIntegrationsLow-Code PlatformsWorkflow Automation
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Cybersecurity
As a Product Support Engineer, you'll solve technical issues, provide customer service on security products, and contribute to product development.
Top Skills:
Active DirectoryAWSAzureGCPSalesforceTcpWireshark
Edtech • Information Technology • Social Impact • Software • Database • Analytics • Generative AI
Teaching Assistants support 25-30 learners in virtual training. Responsibilities include providing synchronous and asynchronous support, facilitating discussions, and grading assignments.
Top Skills:
Comptia A+ CertificationSlackZoom
Fintech • Financial Services • Cryptocurrency • NFT • Web3
Oversee a portfolio of high-value customers, providing personalized support and driving retention and revenue growth through strategic initiatives and collaboration.
Top Skills:
CryptoFintechTrading
Legal Tech • Software
As a Customer Support Specialist, you will provide support to legal tech clients, troubleshoot issues, onboard new customers, and improve retention.
Top Skills:
Data AnalyticsHelp Center DocumentationLegal Practice Management SoftwareSaaSUser-Experience Design Principles
Artificial Intelligence • Security • Cybersecurity
As a Technical Support Engineer, you will manage complex issue resolutions, support international customers, and enhance support processes while collaborating across teams.
Top Skills:
BashCloudLinuxNoSQLPythonSaaSSecurity TechnologiesSQLTcp/Ip
Insurance • Marketing Tech
The Customer Success Associate will enhance client experiences by supporting the use of the PolicyFly platform, documenting feedback, and managing customer interactions to drive success.
Top Skills:
Excel
Other
The intern will support the Kiva Alumni Network and Ambassador Community through community engagement, event planning, recruitment, and process efficiencies.
Top Skills:
ExcelGoogle DocsMicrosoft WordPowerPoint
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