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Top Customer Success Jobs in Chicago, IL
Software • Analytics
As the Global Leader of the Customer Success team at Imply, you will drive customer success strategies, oversee renewals, and lead a global team of CSMs. Your role includes managing customer relationships, enhancing business outcomes, and collaborating with cross-functional teams to ensure customer satisfaction and engagement.
Top Skills:
Apache DruidAWSAzureGCPSaaS
Fintech • Financial Services
The Onshore Customer Support Specialist will improve the customer experience by managing escalated support cases and engaging with customers across multiple channels. Responsibilities include educating customers on products, ensuring compliance, and collaborating with internal teams to resolve issues and enhance processes.
Top Skills:
Crm SystemsCustomer SupportEmail ToolsSoftphonesTicketing PlatformsWeb-Based Applications
Digital Media • Hardware • Information Technology • Mobile • Music • News + Entertainment • Software
The Strategic Customer Success Manager will manage key customer accounts, drive engagement, analyze performance data, and ensure customer satisfaction. Responsibilities include onboarding, training, and acting as a primary contact to foster client relationships and facilitate seamless communication between stakeholders.
Top Skills:
CommunicationCustomer SuccessData AnalysisProject ManagementStakeholder Management
Featured Jobs
Healthtech • Software
The Onboarding Associate will facilitate the onboarding of primary care practices to the Elation platform, manage project schedules, ensure data transitions from previous EMRs, and collaborate with internal teams for successful customer integration.
Top Skills:
Cloud CoachElectronic Health RecordsGoogle SuiteIntegration And ConfigurationMedical BillingPractice Management SolutionsSaaSSalesforce
Agency • Digital Media • Analytics • Consulting
The Account Supervisor at Seer Interactive will manage enterprise client accounts, collaborate with internal teams across various digital marketing disciplines, and drive strategies based on client goals. This role focuses on client retention, revenue growth, and effective communication among team members and clients, ensuring a holistic approach to marketing solutions.
Top Skills:
Account ManagementAnalyticsCreativeData VisualizationDigital MarketingPaid SocialPpcProject ManagementReportingSeo
Artificial Intelligence • Software
As a Technical Support Engineer, you will assist customers by diagnosing and troubleshooting software issues, managing ticket escalations, and providing enterprise-grade technical support. You will document troubleshooting steps and create knowledge base articles, while simultaneously building expertise on Legion's products and facilitating communications between customers and the engineering team.
Top Skills:
Api AuthenticationConfluenceFtpHTTPHttpsJdbcJIRAJmsLinux/UnixRestSaas SolutionsSftpSoapSQLWorkatoZendesk
Healthtech • Pharmaceutical
The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.
Top Skills:
HubspotNotion)Project ManagementSoftware Tools (Google SuiteSolutions Consulting
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
Top Skills:
CommunicationCryptoCustomer SuccessDefiPartnerships
Food • Information Technology • Software
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
Top Skills:
ConfigurationsCustomer ServiceCustomer SuccessImplementationOnboardingSupport
Software
As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.
Top Skills:
CeligoErp IntegrationsGraphQLPythonWorkato
Top Companies in Chicago, IL Hiring Customer Success Roles
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