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Top Customer Success Jobs in Chicago, IL
As a Technical Support Team Lead at Adyen, you will guide a team providing technical assistance to merchants globally. Your role involves leading customer interactions, collaborating with international teams, mentoring support engineers, and tracking progress to present to leadership. You will contribute to developing knowledge around Adyen's products and integration best practices.
The Specialist in Content Strategy & Copywriting creates strategic copy across various digital, social, and retail platforms to engage customers and enhance sales. Responsibilities include developing content briefs, managing projects, collaborating with teams, and using analytics to refine messaging. This role is pivotal in ensuring consistent brand voice and alignment with marketing goals.
As a Client Service Associate Lead at J.P. Morgan Advisors, you will manage client relationships, supervise Client Service Associates, and ensure compliance with service requests. Your role involves training new associates, handling escalated issues, and collaborating with various teams to enhance client experiences.
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The role involves engaging with customers to assist them in navigating McMaster-Carr's extensive inventory, identifying new opportunities, responding to inquiries, and providing solutions based on data analysis. Candidates should excel at producing high-quality work quickly while addressing unique customer needs.
The Global Head of Digital & Scale Customer Success at Qualtrics will develop and execute a digital-first engagement strategy aimed at increasing customer adoption and retention. The role involves accelerating digital initiatives, analyzing customer data to tailor support, and optimizing team collaboration to enhance customer experience and business outcomes.
The Implementation Specialist manages onboarding for Premium and Pro customers on the TravelPerk platform, ensuring client accounts are configured to specifications and conducting training sessions. They provide technical support, coordinate projects, and maintain communication with clients to enhance their usage of the platform and improve internal processes.
The Senior Crisis and Customer Communications Specialist at the Federal Reserve Bank of Chicago will lead crisis communication strategies, develop templates and playbooks, maintain a crisis preparedness plan, and collaborate with teams on business continuity and incident management. The role requires strong communication skills and involvement in customer communication activities.
The Procurement Specialist will lead contract management, compliance oversight, and cost optimization, while leveraging expertise in market data and indexes. Responsibilities include data reporting and analysis to aid decision-making, and collaboration across multiple departments to streamline procurement processes. The role requires managing multiple projects in a fast-paced environment.
The Director of Client Services leads the Client Services team, ensuring high subscriber satisfaction and retention through effective communication, issue resolution, and collaboration with marketing and sales. The role includes managing client inquiries, developing training materials, and analyzing customer data for improvements.
As a Principal Value Engineer at Celonis, you will drive data-driven business transformation by partnering with sales teams and guiding customers through the value journey. Your role involves identifying opportunities for process enhancement, facilitating workshops, managing projects, and presenting results to executive stakeholders. You will also contribute to customer growth and product feedback.
Top Companies in Chicago, IL Hiring Customer Success Roles
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