Top Customer Success Jobs in Charlotte, NC

The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.

The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.

As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

The Customer Success Manager at Constellation will focus on managing relationships with mid-market accounts, ensuring customer satisfaction and retention, and driving revenue growth. Responsibilities include engaging with clients, understanding their needs, collaborating with different teams, and using data to inform strategies.

As a Customer Success Manager, you'll manage a portfolio of accounts, drive product adoption, and enhance customer value. You will engage with clients through various channels, ensure customer satisfaction, and identify opportunities for growth while collaborating with different teams to improve customer experiences.

As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.

The Customer Success Manager at BuildOps will build relationships with key customer stakeholders, ensure product adoption, monitor customer metrics, collaborate with support teams, develop success plans, and advocate for customer needs. This role requires strong people skills and the ability to manage multiple accounts while being self-motivated in a fast-paced environment.

As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.

The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.

The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.

In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.

The Client Success Manager is responsible for maintaining and growing client relationships, ensuring satisfaction, and driving product adoption within the Marine Division. Responsibilities include managing a portfolio of accounts, providing training, creating documentation in Salesforce, advising on product usage, and serving as a liaison between clients and internal teams.

The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.

As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.

The B2B Client Success Manager will manage multiple projects in a client-facing role, overseeing delivery across various marketing programs. Responsibilities include executing digital and social marketing strategies, performance monitoring, and forming growth recommendations for existing clients.