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Top Customer Success Jobs in Charlotte, NC

Yesterday
Remote
Charlotte, NC
132K-175K Annually
Senior level
132K-175K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Principal, Client Success drives post-sales client engagement, ensuring utilization of solutions to enhance satisfaction and revenue, collaborating with internal teams to strategize successful product adoption and growth opportunities.
Top Skills: Data-Driven Technology
6 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Entry level
Entry level
Sales • Software • Automation
As a Customer Success Specialist, you'll connect with clients to understand their needs, provide tailored solutions, and foster customer loyalty while meeting KPIs.
Top Skills: Customer Communications SoftwareSaas Platform
Reposted 2 Days Ago
Remote
Hybrid
Charlotte, NC
Junior
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills: Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
8 Days Ago
Remote
Hybrid
Charlotte, NC
100K-128K Annually
Mid level
100K-128K Annually
Mid level
Insurance • Sales • Software
Lead a team of Customer Success Managers to enhance customer satisfaction, drive revenue retention, and ensure effective implementation of Bold Penguin's products.
Top Skills: APIsDigital Insurance Platforms
8 Days Ago
Charlotte, NC
40K-50K Annually
Entry level
40K-50K Annually
Entry level
Productivity • Software • App development • Automation
The Analyst will support the Customer Success team through reporting, data hygiene, process improvement, and operational support for key initiatives.
Top Skills: Bi PlatformsExcelSalesforce
5 Days Ago
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
Senior level
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager builds and maintains client relationships, oversees onboarding, drives product adoption, and manages escalations, ensuring customer satisfaction and success.
Top Skills: Saas Applications
Reposted Yesterday
Remote
Hybrid
Charlotte, NC
51K-84K Annually
Mid level
51K-84K Annually
Mid level
Insurance • Sales • Software
The Customer Success Manager builds relationships with partners, ensures client satisfaction, manages accounts, and communicates insights to internal teams.
Reposted 13 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot

Featured Jobs

5 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills: SQL
9 Days Ago
Hybrid
Charlotte, NC
Senior level
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build and maintain executive relationships with financial institutions, ensuring customer success and alignment with their business goals through strategic collaboration and deep industry knowledge.
Top Skills: Banking TechnologyDigital Banking
Yesterday
Remote
Hybrid
Charlotte, NC
144K-160K Annually
Senior level
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager engages and retains customers, driving renewals and expansion, while ensuring maximum value from the platform and establishing trusted relationships.
Top Skills: GainsightSalesforce
Yesterday
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager will oversee customer relationships, ensuring their satisfaction, product adoption, and retention while coordinating cross-functional teams to meet customer goals.
Top Skills: BoostupGainsightSalesforce
Yesterday
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Regional Director of Customer Success will lead client relationships and a high-performing team, focusing on retention, data-driven strategies, and cross-functional collaboration to enhance customer outcomes.
Reposted Yesterday
Remote
Charlotte, NC
188K-301K Annually
Senior level
188K-301K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Engineering Manager, you will lead a team to deliver customer success solutions, manage technical operations, and collaborate with stakeholders for effective feature releases.
Top Skills: ETLFive9GitIntercomMedalliaNice WfmRestSalesforceSoap
4 Days Ago
Remote
Hybrid
Charlotte, NC
128K-200K Annually
Senior level
128K-200K Annually
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with enterprise clients, focusing on client retention, product adoption, satisfaction, and strategic growth through tailored success plans and regular engagement.
Top Skills: Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
Reposted 2 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Manage customer relationships post-sale, focus on product adoption, influence platform development, advocate for customers, and collaborate with technical teams.
Top Skills: AnalyticsAPIsCRMCx/Support SoftwareHTMLSaaSSQL
Yesterday
Remote
Charlotte, NC
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages customer relationships, driving product adoption, satisfaction, and revenue growth through consultative engagement and collaboration with internal teams.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Yesterday
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager at GitLab will manage customer onboarding, develop success plans, and ensure customer satisfaction and advocacy while streamlining collaboration across teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
2 Days Ago
Remote
Charlotte, NC
144K-160K Annually
Mid level
144K-160K Annually
Mid level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager is responsible for managing customer relationships, onboarding, adoption, and renewal processes to ensure customer satisfaction and success with Pluralsight's services.
Top Skills: GainsightSaaSSalesforce
Reposted 2 Days Ago
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Strategic Customer Success Manager, you'll partner with customers to maximize the use of Samsara's IoT platform, ensuring safety, efficiency, and sustainability in their operations by conducting reviews, composing success plans, and mentoring teams.
Top Skills: IotSaaS
2 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer adoption of solutions, providing coaching, and enhancing engagement and value realization for enterprise customers.
Top Skills: AIAutomationEnterprise SaasGainsight
3 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Information Technology • Security • Software • Cybersecurity
The Client Success Sr. Onboarding Program Manager leads the client onboarding process, manages a team, and ensures a seamless client transition and experience.
Top Skills: AndroidiOSmacOSWindows
3 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
3 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you'll manage relationships with up to 40 enterprise customers, ensuring their success from onboarding to renewal by aligning solutions to their business needs.
Top Skills: Cloud TechnologiesCybersecurityIdentity ProtectionLinuxNetworkingWindows
3 Days Ago
Remote
Charlotte, NC
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills: Crm Software
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