Top Customer Success Jobs in Charlotte, NC

As a Customer Success Onboarding Manager at Haus, you will lead new customers through the onboarding process, ensuring proper data integration and troubleshooting issues. You will manage project timelines, collaborate with various teams, maintain onboarding documentation, and identify process improvements.

As a Customer Success Manager, you will guide customers through onboarding and maximize their use of the GoSpotCheck platform. Your role involves training, providing actionable recommendations, managing customer relationships, and demonstrating the ROI of the solutions while maintaining communications throughout the customer lifecycle.

The Associate Customer Success Manager will build and maintain relationships with enterprise customers, ensure value from Cyara’s solutions, negotiate renewals, manage customer journeys, deliver insights for optimization, identify growth opportunities, and facilitate ongoing customer engagement through meetings and visits.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.

The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.

The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.

The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.

As a Senior Customer Success Manager at CoLab, you will ensure customers achieve their desired business outcomes by maximizing the value derived from the CoLab partnership. This includes building relationships at various organizational levels, analyzing product usage, providing solutions, and leading risk mitigation strategies. Your role is central to customer retention, revenue growth, and customer advocacy, while also mentoring team members and collaborating with Sales and Product teams.