Top Customer Success Jobs in Charlotte, NC

As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.

As a Customer Success Manager at Securly, you will manage relationships with approximately 300 small school districts, focusing on driving customer satisfaction, retention, and account growth. Key responsibilities include proactive relationship management, needs assessment, account growth, and collaboration with other teams to enhance customer engagement.

The Customer Success Manager at Securly is responsible for cultivating relationships with approximately 300 small school districts, ensuring customer satisfaction and retention. This role involves monitoring customer health scores, conducting needs assessments, driving account growth through upselling, and collaborating with various teams to enhance the customer journey.

The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.

The Senior Client Success Manager will manage client relationships, drive renewals, foster successful outcomes, and identify opportunities for account expansion. This role requires advocating for clients and ensuring their long-term success with GoCo's products and services, leveraging extensive industry knowledge and expertise to improve client satisfaction and retention.

Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.

As a Customer Success Engineer at Zipline, you will support Tier 1 and 2 customer support teams and Account Managers by providing technical solutions to complex customer issues. Your role includes developing custom scripts in Ruby, troubleshooting problems, creating documentation, and automating repetitive tasks to enhance customer service delivery.

As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.

The Customer Success Associate will manage relationships with floral partners, handle user support through various channels, identify service trends, and promote product usage. The role emphasizes customer satisfaction and efficient problem resolution in a fast-paced environment.

As a Senior Customer Success Manager, you will lead customer engagements during onboarding, implementation, and adoption, collaborating with various internal teams to ensure customer success and advocate for their needs. You'll handle technical onboarding, customer advocacy, and drive outcomes and value delivery for customers.

As a Customer Success Manager, you will oversee relationships with approximately 300 small school districts, ensuring they achieve their safety and wellness objectives using Securly’s products. Your role involves driving revenue growth through consultative selling, upselling, and cross-selling while building trust and collaborating across teams to foster customer success.

The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.

Nooks is a platform transforming sales reps from manual laborers to scientists. With a combination of AI tools, automation, and real-time collaboration, Nooks aims to automate most of the sales rep's job, allowing them to focus on more meaningful tasks. The team at Nooks is composed of experienced individuals from top companies and they have raised significant funding. The company is experiencing fast growth and offers a range of solutions for sales teams.

As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.

The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.

The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.

The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.