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Top Customer Success Jobs in Charlotte, NC

8 Days Ago
Remote
Charlotte, NC
Junior
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Client Success Manager I, you'll enhance client engagement, educate on SEO and digital marketing, identify upsell opportunities, and co-host webinars to drive product adoption.
Top Skills: App NurturingContent MarketingDigital MarketingEmail CampaignsSeo
8 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect engages with clients to drive product adoption, aligning GitLab's capabilities with business objectives while providing technical expertise.
Top Skills: Agile PlanningCdCiDevsecopsGitlabScmTechnical Tooling
9 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Healthtech • Software
As a Senior Client Success Associate, you will foster relationships with providers and clients, assist the Customer Success team, and monitor performance metrics to improve service delivery.
13 Days Ago
Remote
Hybrid
Charlotte, NC
168K-239K Annually
Senior level
168K-239K Annually
Senior level
Healthtech • Insurance
The Director, Client Success leads Client Success Managers in driving client engagement and retention, establishing proactive strategies for account growth, and collaborating with internal teams to enhance service and operations.
Top Skills: Client EngagementCustomer ServiceHealth InsuranceMarketing
Reposted 10 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Strategic Customer Success Manager will build relationships with major clients, manage account plans, drive revenue growth, and collaborate cross-functionally to enhance customer satisfaction and engagement.
Top Skills: Data Visualization
20 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Senior Manager of Enterprise Customer Success leads the team, develops strategies for customer satisfaction and retention, and manages enterprise accounts.
Top Skills: Crm SoftwareCustomer Success Software
12 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Junior
Junior
AdTech • Digital Media • Machine Learning • Marketing Tech • Software • Travel • Hospitality
The Associate Client Success Manager role involves managing travel advertising campaigns, maintaining client relationships, and ensuring optimal client onboarding and service. Responsibilities include mitigating churn, optimizing campaigns, and collaborating with internal teams to provide tailored solutions to clients' needs.
Top Skills: Digital Marketing
12 Days Ago
Remote
Charlotte, NC
50K-60K Annually
Mid level
50K-60K Annually
Mid level
AdTech • Cloud • Digital Media • Enterprise Web • Software
The Customer Success SEM Associate will develop, implement, and manage SEM strategies to enhance online traffic and partner SEM goals, utilizing creativity and analytical skills.
Top Skills: Google AdsGoogle AnalyticsGoogle Tag Manager

Featured Jobs

14 Days Ago
Remote
Hybrid
Charlotte, NC
100K-170K Annually
Mid level
100K-170K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer value from LogScale/Next-Gen SIEM products, focusing on retention and project success through relationship building and proactive support.
Top Skills: CloudDevOpsIt OperationsSIEMSoar
14 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Customer Success Manager will build relationships with group practices, promote product adoption, and identify growth opportunities while ensuring client satisfaction and success through tailored recommendations and support.
14 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by managing enterprise relationships, ensuring customers derive value from Axiom's solutions, and identifying expansion opportunities.
Top Skills: AICloud ComputingCRMHubspot
9 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Big Data • Cloud • Software • Analytics
The Sales Acceleration Program Director leads a customer success program designed to enhance sales culture among Broadband Service Providers, involving cross-functional collaboration and customer engagement.
Top Skills: Customer SuccessProgram ManagementSales Management
6 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Artificial Intelligence • Software
The Customer Success Lead will manage strategic accounts, build executive relationships, drive revenue growth, and ensure customer satisfaction through effective collaboration and technical understanding.
Top Skills: Data AnalyticsHealthcare It SystemsWorkflow Automation
16 Days Ago
Remote
Charlotte, NC
174K-184K Annually
Senior level
174K-184K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills: Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
18 Days Ago
Easy Apply
Remote
Hybrid
Charlotte, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills: SaaSSupply Chain Software
Reposted 16 Days Ago
Remote
Charlotte, NC
160K-280K Annually
Senior level
160K-280K Annually
Senior level
Healthtech • Pet
Manage a team to support major veterinary pharmaceutical partnerships, develop strategies, conduct account reviews, and optimize team performance in customer success.
Top Skills: ExcelPowerPointWord
16 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Junior
Junior
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
The Client Success Manager will build strong partnerships with clients, oversee account objectives, and collaborate with Sales to drive business growth.
Top Skills: Doximity Talent Finder
Yesterday
Remote
Charlotte, NC
135K-145K Annually
Senior level
135K-145K Annually
Senior level
Healthtech
Lead the Customer Success team, manage key accounts, foster team growth, improve processes, and analyze customer metrics for strategic insights.
Top Skills: Crm SoftwareCustomer Success Software Tools
18 Days Ago
Remote
Charlotte, NC
57K-91K Annually
Junior
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Architect at Workiva collaborates with partners and customers to enhance their experience and drive success, ensuring strategic alignment and smooth transitions to Customer Success Management.
18 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
222K-392K Annually
Senior level
222K-392K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The Sr. Manager, Practice Development in Customer Success will develop methodologies and frameworks for paid success services, ensuring consistency and excellence while driving measurable outcomes and customer value across teams.
Top Skills: AIDevsecopsFrameworksKpisPlaybooksSoftware
An Hour Ago
Remote
Charlotte, NC
Senior level
Senior level
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
Lead and mentor a team of Mid-Market Customer Success Managers, focusing on customer engagement, retention, and driving maximum value from the platform through data-driven insights and collaboration.
Top Skills: Customer Success ToolsData AnalysisSaas Metrics
5 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Blockchain • Fintech • Financial Services
The Head of Customer Success leads client engagement, develops strategies for success, oversees personnel, and enhances operational performance to ensure high-quality client experiences at sFOX.
Top Skills: APIsTrading
21 Days Ago
Remote
Charlotte, NC
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills: Healthcare ItSaaS
Reposted Yesterday
Remote
Charlotte, NC
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Healthtech • Pharmaceutical
The Customer Success Director leads customer onboarding, relationship management, and product advocacy to drive retention and growth in engagement and revenue.
Top Skills: Software
2 Days Ago
Remote
Charlotte, NC
Junior
Junior
Financial Services
Manage customer partnerships, drive product adoption, renew licenses, and enhance customer satisfaction within a defined book of business.
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