Top Customer Success Jobs in Charlotte, NC

As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.

As a Customer Success Manager, you will onboard new clients, conduct training sessions, provide ongoing support, manage client relationships, gather feedback, and collaborate across teams to enhance customer satisfaction using PreciTaste's AI solutions.

As a Customer Success Manager at Marigold, you'll manage an enterprise portfolio, focusing on customer retention, satisfaction, and growth. You will engage directly with customers to understand their needs, advocate for product enhancements, and drive adoption of Marigold solutions while leading strategic reviews and training sessions.

As a Customer Success Manager, you will enhance customer satisfaction and product adoption by serving as the primary contact for technical issues, providing training, advocating for customer needs, and collaborating with internal teams.

As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. You'll be the main contact for customer relationships, conducting strategic reviews, and providing consultative support while advocating for customer needs internally. Strong communication and organizational skills are essential to navigate complex challenges and establish trusted partnerships.

The Client Success Assistant will support the team with tasks such as managing calendars, tracking deliverables, conducting research, and facilitating communication among team members. They will also prepare reports and format information for communication both internally and externally.

The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.

As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.