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Top Customer Success Jobs in Charlotte, NC

2 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Cloud • Software
As a Customer Success Regional Team Manager, you'll lead a team, analyze performance metrics, improve customer engagement, resolve escalated issues, and facilitate cross-functional collaboration.
Top Skills: SaaSSoftware
Reposted 22 Days Ago
Remote
Charlotte, NC
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills: CRMSalesforce
3 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Edtech
The Customer Success Manager will act as an advocate for education clients, ensuring effective onboarding, support, and retention while driving product adoption and value through strong relationships and collaboration with educational institutions.
Top Skills: Crm SoftwareGainsightSalesforce
Reposted Yesterday
Remote
Charlotte, NC
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Healthtech • Pharmaceutical
The Customer Success Director will lead customer onboarding and retention, build relationships, manage accounts, and drive product adoption and expansion.
Top Skills: Cloud-Based InfrastructureSaaS
Reposted Yesterday
Remote
Charlotte, NC
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Biotech
The Customer Success Director leads customer onboarding, retention, and value realization while managing relationships and collaborating with teams to achieve growth objectives.
Top Skills: SaaS
Entry level
Software
The Associate Client Success Manager will build relationships with clients, ensure optimal software use post-Go Live, and provide training and support to enhance customer satisfaction and retention.
Top Skills: Emr SystemsExcel
6 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Software
The Customer Success Specialist will enhance customer engagement, manage onboarding, drive product adoption, cultivate customer relationships, and address issues while tracking metrics.
Top Skills: Artificial IntelligenceCrm System
23 Days Ago
Remote
Charlotte, NC
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.

Featured Jobs

3 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Edtech
As a Customer Success Manager, you will build relationships with education clients, supporting product adoption and retention, while overhauling client experiences through strategic communication and data analysis.
Top Skills: Crm SoftwareGainsightSalesforce
4 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Fintech • Information Technology • Analytics
The Client Success Manager drives digital strategy, optimizes supplier promotions, and ensures client satisfaction through collaboration and performance monitoring.
Top Skills: Google SuiteMicrosoft SuiteSalesforce
6 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Cryptocurrency
Manage post-sales customer experience by ensuring onboarding, account management, and identifying growth opportunities across a diverse portfolio.
Top Skills: BlockchainWeb3
5 Days Ago
Hybrid
Charlotte, NC
Entry level
Entry level
Fintech • Software • Financial Services • App development
The Customer Success Associate manages customer onboarding, ensures product implementation, tracks project metrics, and enhances user satisfaction through training and support.
Top Skills: Excel
Reposted 24 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build customer relationships, educate on GRC metrics, own customer health, and drive adoption of Risk Cloud solutions.
Top Skills: Risk CloudSaas Applications
25 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Junior
Junior
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills: CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
Reposted 2 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
Artificial Intelligence
The Client Success Manager drives successful client experiences by managing communications, analyzing campaign performance, and providing strategic insights to enterprise clients.
Top Skills: MS OfficeMicrosoft TeamsSalesforceTableau
Reposted 3 Days Ago
Remote
Charlotte, NC
Mid level
Mid level
AdTech • Marketing Tech
The Client Success Specialist at Freeosk is responsible for nurturing client relationships with brand partners, ensuring program execution excellence, and collaborating with internal teams to support and manage pre and post-sale processes. The role requires excellent communication skills and experience in marketing strategies, with a focus on providing exceptional client service.
13 Days Ago
Charlotte, NC
Entry level
Entry level
AdTech
The Customer Success Manager will enhance customer relationships through outreach, product promotion, and ensuring a positive experience while achieving sales goals and managing inquiries effectively.
Top Skills: Telecommunications Products
4 Days Ago
Remote
Hybrid
Charlotte, NC
Senior level
Senior level
HR Tech
The Customer Success Executive will manage enterprise customer relationships, drive adoption of Field Nation solutions, and ensure customer satisfaction and retention through strategic guidance and data-driven insights.
Top Skills: ExcelGoogle SuiteSalesforce
6 Days Ago
Remote
Charlotte, NC
Junior
Junior
Artificial Intelligence • HR Tech
The Customer Success Associate will onboard customers, drive product adoption, monitor account metrics, and assist with technical support to enhance client experience and retention.
Top Skills: Ai ApplicationsData Analysis
6 Days Ago
Remote
Charlotte, NC
Senior level
Senior level
Artificial Intelligence • Other • Sales • Software
Lead a team of Customer Success Managers, drive customer retention and expansion, and collaborate across functions to enhance customer experiences. Manage small accounts to understand customer needs and develop scalable processes.
Top Skills: AIMachine Learning
Mid level
Healthtech • Marketing Tech • Business Intelligence • Consulting • Pharmaceutical
The Client Success Manager manages client relationships in clinical research, ensures effective onboarding, retention, and satisfaction, and serves as the primary contact throughout clinical trials.
Top Skills: Crm SoftwareData Management Platforms
Reposted 25 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will foster customer relationships, drive product adoption, collaborate with teams for revenue growth, and provide insights for compliance journeys.
Top Skills: CatalystChili PiperCrm SystemsGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackZoom
Junior
Healthtech • Insurance
The role involves supporting Sales Executives with RFPs, preparing presentations, organizing meetings, managing client information, and other administrative tasks.
Top Skills: Crm Ms DynamicsMs Office SuiteSalesforceSharepointSmartsheet
6 Days Ago
Charlotte, NC
Senior level
Senior level
Information Technology • Software
The Technical Client Success Manager ensures client satisfaction and platform adoption through training, onboarding, relationship management, and strategic insights, while addressing technical challenges and facilitating continuous improvement.
Top Skills: AIComputer VisionProject Management MethodologiesSaas Architecture
2 Days Ago
Remote
Charlotte, NC
Junior
Junior
Information Technology • Analytics
Customer Success Managers foster relationships with clients, ensure satisfaction with solutions, drive retention, and support usage effectively. They handle renewals and expansions, aligning Trella Health's offerings with client needs, particularly in healthcare SaaS.
Top Skills: CRMCustomer Success SoftwareEhr
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