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Top Customer Success Jobs in Charlotte, NC
The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.
As a Customer Success Manager at Attentive, you will foster relationships with strategic customers, oversee programs, conduct accurate revenue forecasting, and identify opportunities for growth by consulting on the use of Attentive's products. You will work collaboratively with internal teams to ensure client satisfaction and retention.
The Principal Program Manager will enhance the Digital Customer Success experience for over 32,000 customers by creating scalable systems and leveraging data insights. The role involves collaborating with numerous cross-functional teams to drive digital initiatives and improve customer satisfaction through effective program management and strategy design.
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
The Customer Success Manager at Alloy Automation will oversee the end-to-end customer experience, focusing on onboarding, technical education, and long-term growth strategies. The role involves coordinating with revenue and product teams, solving technical issues, and fostering a feedback loop to enhance the platform's future development.
As a Customer Success Manager at nTop, you will help drive customer adoption and growth, leading engagement activities and serving as the main point of contact. You will analyze customer health, ensure renewals, and gather customer feedback for the Product team while collaborating with internal teams to enhance customer satisfaction.
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
The Senior Customer Success Manager will serve as a trusted advisor for gaming customers, managing a book of business to drive adoption, onboarding, and value realization. This role involves building relationships, improving customer success processes, and advocating for customer needs to deliver an exceptional experience, while tracking key operational metrics and fostering collaboration across teams.
As a Customer Success Manager at Affinity, you'll advocate for Mid-Market customers through renewals and upselling. You'll interface cross-functionally with sales, product, and engineering to ensure a high level of client satisfaction and product adoption. Your strategic input will help shape the customer experience and deliver outstanding results.
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.
The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
The Director of Customer Success and Account Management will enhance customer relationships, minimize attrition, and maximize growth potential. This role involves accurate forecasting, proactive engagement with customers and internal teams, and driving customer satisfaction through effective contract management and collaboration across departments.
The VP of Customer Success will lead teams, develop and implement business strategies focused on customer satisfaction and revenue growth, and build relationships with clients in various segments. Responsibilities include overseeing customer success teams, engaging internal partners for effective material delivery, and facilitating cross-organizational collaboration to ensure customer success and operational delivery.
As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.
The Customer Success Manager role involves developing relationships with clients, understanding product technicalities, providing onboarding support, creating sales presentations, collaborating with internal teams, and analyzing market trends. This position focuses on ensuring customer satisfaction and driving product usage.
The Pharmacy Client Success Associate serves as the primary contact for clients regarding PBM operational matters, facilitating communication and issue resolution between clients and internal teams. Responsibilities include tracking and managing client requests, providing updates, and ensuring compliance with client performance guarantees while delivering high-quality service.
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
The Bookkeeper at doola will serve as the primary contact for onboarding clients, managing financial transactions, preparing statements, and optimizing workflows. This role involves maintaining accurate financial records, communicating with clients, and collaborating with internal teams to support client success.
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
Top Companies in Charlotte, NC Hiring Customer Success Roles
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