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Top Operations Manager Jobs in Buffalo, NY
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
The Patient Access Coordinator (PAC) role involves supporting patient access to prescribed medications, educating patients and caregivers on reimbursement and coverage, and serving as a primary contact for reimbursement requests. The PAC collaborates cross-functionally and maintains confidentiality while navigating the healthcare reimbursement landscape.
As the Director of Learning at Affirm, you will lead the L&D function, focusing on designing and delivering programs to enhance individual and organizational capabilities. You will collaborate across teams, analyze metrics, and embed values of equity and inclusion into learning curriculums, driving employee growth in a remote-first environment.
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The Senior Operations Manager will lead Upstart's auto collections team, overseeing collection strategies and operational management. This role requires strategic thinking, relationship management with stakeholders, and leveraging performance analytics to improve outcomes. Responsibilities include developing efficient processes, setting performance goals, and ensuring compliance with regulations.
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
The AVP, Risk Control is responsible for risk control excellence in the commercial auto line of business, analyzing trends, collaborating with various teams, and developing strategies to improve business outcomes. The role includes consulting, mentoring, establishing service strategies, and maintaining relationships with internal and external partners.
The English Teaching Assistant will support students in English courses focusing on writing and composition skills. Responsibilities include mentoring students, leading discussions, conducting office hours, and grading assignments for 30-40 students. The position requires 8-10 hours of commitment per week, and TAs will attend lectures and provide guidance to enhance student learning.
The Growth Marketer at Wipfli will develop and execute marketing campaigns and lead generation strategies, collaborating with key partners and internal teams to drive growth and enhance demand generation. Responsibilities include translating business strategies into results-focused programs, developing go-to-market strategies, managing relationships with value-added resellers, and executing software product marketing plans.
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The Claims Adjuster will manage all aspects of workers’ compensation claims, from setup to closure, ensure compliance with statutory requirements, provide excellent customer service, and advocate for leading customer experience in claims management.
The Public Sector Partnerships Director will develop and implement sales strategies to promote mental health services to state and local governments, build relationships with key stakeholders, drive the sales process, and collaborate with marketing. Success will be measured by meeting annual pipeline and sales targets.
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