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Top Customer Success Jobs in Boston, MA
Cloud • Security • Cybersecurity
The Director of Client Security Strategy leads the development and execution of cybersecurity strategies that align with business objectives, enhances customer engagement, and drives the success of cybersecurity services. This role involves collaboration with clients, managing customer success programs, and public speaking initiatives to promote cybersecurity awareness.
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Cloud • Information Technology
The Quotation Specialist will prepare detailed quotes for warehouse storage, logistics, and IT services, analyze costs, maintain quotation tools, and work with internal teams to ensure timely proposals. The role supports sales through accurate pricing and requires strong analytical skills and experience in logistics or IT configuration.
Top Skills:
Excel
Artificial Intelligence • Computer Vision • eCommerce • Retail • Analytics • Generative AI
As a Customer Success Manager at Lily AI, you'll build long-term relationships with clients, advocate for their needs, ensure they realize value from solutions, and collaborate with internal teams. You'll manage a book of business, create customer deliverables, and identify cross-sell and upsell opportunities.
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4 Days Ago
Healthtech
The Client Outcomes Manager will enhance customer value by building relationships across organizations, advising on operational challenges, ensuring product adoption, and providing training and support. This role involves utilizing data analytics to track performance and collaborating with marketing for customer success stories.
Internet of Things • Security
The Customer Success Manager is responsible for managing customer relationships throughout the lifecycle, ensuring successful deployment, adoption, and renewal of services. This role involves building relationships, providing strategic support, educating customers on product benefits, and collaborating with internal teams to enhance customer experience.
Top Skills:
SaaS
Marketing Tech • Software
The Customer Success Manager will drive customer success by managing relationships, monitoring customer health, owning the renewal process, and identifying growth opportunities. This role requires collaborating across teams to provide training and support while advocating for customer needs and enhancing the customer experience.
Top Skills:
Customer Success
Software • Analytics
As the Global Leader of the Customer Success team at Imply, you will drive customer success strategies, oversee renewals, and lead a global team of CSMs. Your role includes managing customer relationships, enhancing business outcomes, and collaborating with cross-functional teams to ensure customer satisfaction and engagement.
Fintech • Payments
The Partner Support Coordinator is responsible for assisting partners with managing health payment plans while ensuring compliance with HIPAA and other regulations. This role involves reviewing claims, answering inquiries, troubleshooting tech issues, maintaining documentation, and training team members.
Fintech • Financial Services
The Onshore Customer Support Specialist will improve the customer experience by managing escalated support cases and engaging with customers across multiple channels. Responsibilities include educating customers on products, ensuring compliance, and collaborating with internal teams to resolve issues and enhance processes.
Healthtech • Professional Services • Software
As a Support Analyst at WellSky, you will provide procedural support to clients via various communication channels, troubleshoot and document application technical issues, assist engineering teams in resolving problems, and ensure timely resolution of client concerns while maintaining ownership of issues until resolved.
Top Skills:
Salesforce
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