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Top Customer Success Jobs in Baltimore, MD

2 Days Ago
Remote
Hybrid
Baltimore, MD
220K-366K Annually
Senior level
220K-366K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Director provides therapeutic expertise in Hemophilia to external medical stakeholders, executes medical strategies, and ensures the quality of scientific communication and collaboration in a medical context.
2 Days Ago
Remote
Hybrid
Baltimore, MD
95K-160K Annually
Mid level
95K-160K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.
Top Skills: ApexFlow AutomationsJavaScriptLightning Web ComponentsRest ApiSalesforceSoap Api
2 Days Ago
Remote
Baltimore, MD
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and mentor a team of Customer Solution Specialists, ensuring exceptional service and successful deployments of Silverfort's identity protection solutions for Enterprise customers.
Top Skills: Cyber-SecurityIdentity Protection PlatformMfaUnified Identity ProtectionZero Trust

Featured Jobs

2 Days Ago
Easy Apply
Remote
Baltimore, MD
Easy Apply
Mid level
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills: AIIotVibration Analysis
Reposted 2 Days Ago
Easy Apply
Remote
Baltimore, MD
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
2 Days Ago
Remote
Hybrid
Baltimore, MD
Junior
Junior
Healthtech • Social Impact • Software
As a Billing Support Specialist, you will troubleshoot issues, assist customers, educate them on the platform, and advocate for Clients and Therapists in mental healthcare.
Top Skills: AvailtyClaim Md
2 Days Ago
Easy Apply
Remote
Baltimore, MD
Easy Apply
Senior level
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Customer Success Manager will build relationships with group practices, promote product adoption, and identify growth opportunities while ensuring client satisfaction and success through tailored recommendations and support.
2 Days Ago
Easy Apply
Remote
Hybrid
Baltimore, MD
Easy Apply
Senior level
Senior level
Cloud • Information Technology • Security • Social Impact • Software
The Manager, Customer Support will lead the support team, enhance customer experience, resolve escalations, and foster talent growth.
Top Skills: GainsightSalesforceZendesk
2 Days Ago
Easy Apply
Remote
Baltimore, MD
Easy Apply
73K-156K Annually
Mid level
73K-156K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer at GitLab, you'll resolve customer issues, collaborate with cross-functional teams, write documentation, and participate in on-call rotations, all while supporting our DevSecOps platform.
Top Skills: BashCi/CdGitKubernetesLinuxRubyRuby On RailsServerless
2 Days Ago
Remote
Baltimore, MD
Mid level
Mid level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by managing enterprise relationships, ensuring customers derive value from Axiom's solutions, and identifying expansion opportunities.
Top Skills: AICloud ComputingCRMHubspot
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