Strategic Accounts Manager

Avantor Performance Materials Korea Ltd is located at Suwon, Gyeonggi-do province.
Under general supervision, sell a specific product, service line, or solution that within another sales representative's territory. Partner with inside/outside sales representatives to assist in closing complex and/or technical sales that require additional expertise. Coach territory sales teams on technical knowledge related to specialty products/services. Attend industry events, technical training classes, and professional organization meetings.

We are seeking a highly skilled and experienced Strategic Accounts Manager to lead our Strategic Accounts team and drive growth within the biopharma industry. The ideal candidate will demonstrate exceptional leadership capabilities, a proven sales track record, and the ability to develop and manage long-term strategic relationships with key accounts.

What we’re looking for:

• Educational Background: Bachelor’s degree in chemistry, Biology, or a related scientific discipline.
• Professional Experience: A minimum of 5 years of B2B sales experience in the biopharma or related industries, with a proven track record of achieving and exceeding sales targets.
• Language Proficiency: Native fluency in Korean and strong proficiency in English (both written and spoken).
• Key Skills: Outstanding interpersonal, communication, negotiation, and problem-solving skills.
• Leadership Experience: Demonstrated ability to lead, manage, and develop a team of sales professionals.
• Flexibility: Willingness and ability to travel domestically and internationally to support business objectives.

Key Skills and Competencies:

• Customer-Centric Attitude: Strong focus on customer satisfaction and delivering tailored solutions.
• Problem-Solving Ability: Strong skills in identifying root causes of issues and proposing effective corrective and preventative solutions by fostering collaboration across functions or parties.
• Interpersonal and Communication Skills: Outstanding ability to engage with internal and external stakeholders at all levels.
• Strategic Thinking and Planning: Highlight the ability to align account management strategies with broader business objectives.
• Data-Driven Decision Making: Indicate the importance of using data and analytics to guide account strategies and identify opportunities for growth.
• Adaptability: Mention the ability to navigate complex and evolving client demands, which is particularly relevant in industries like biopharma.

How you will thrive and create an impact:

Leadership and Team Development:

• Lead and manage the Strategic Accounts team (2-3 sales representatives).
• Foster a culture of collaboration, continuous development, and high performance within the team.

Account Relationship Management:

• Establish and maintain robust relationships with key accounts, ensuring customer satisfaction and loyalty.
• Address and resolve customer concerns, including complaint management, troubleshooting, and negotiation of terms.

Sales Strategy and Execution:

• Develop and execute effective sales strategies to achieve organizational objectives and revenue targets.
• Manage sales pipelines, orders, and forecasts to ensure the achievement of business goals.

Market Expansion and Penetration:

• Drive market expansion for Avantor’s biopharma process chemicals, single-use products, and other related consumables and equipment.
• Identify and pursue opportunities to enhance Avantor’s market presence and influence.

Communication and Coordination:

• Serve as the primary communication liaison between customers, Avantor Korea, and the global headquarters.
• Ensure accurate, timely, and efficient information sharing to align customer needs with internal resources.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation