Account Manager, EM

Posted 9 Days Ago
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Giheung-dong, Gyeonggi-do
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
The Account Manager will lead regional Semiconductor accounts, ensuring outstanding customer experiences and managing business opportunities. Responsibilities include driving sales strategies, providing quotations, and optimizing pricing. They will focus on building strong relationships, setting performance metrics, and engaging with cross-functional teams to generate new business and enhance customer satisfaction.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take a step beyond by developing solutions for some of the entire semiconductor's challenges.

Account Manager, EM

  • Location: Giheung and Field

Key Responsibilities:

  • Customer Experience Management:
    • Lead regional Semiconductor accounts to deliver outstanding value.
    • Coordinate sources across the company to ensure outstanding customer experiences.
    • Conduct seminars, training sessions, and pilot programs for new product launches.
  • Opportunity Management:
    • Identify and lead business opportunities through cross-divisional communication.
    • Responsible for managing regional Semiconductor accounts by defining and driving sales strategies, ensuring the achievement of bookings, revenues, and business goals
    • Speed up the commercialization of opportunities.
  • Offering Management:
    • Provide additional offerings based on customer needs after product sales.
    • Present new products or services to regional Semiconductor customers through joint development.
    • Complete sales process, provide quotation for commercial solutions or projects. Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders. Engage team meetings and involve in pipelines regular meetings.
  • Price Management:
    • Ensure there is a driven focus on the customer, sales force efficiency, price optimization, a profitable portfolio mix, targeted promotions, and an effective account management strategy.
    • Offer emergency procurement and differentiated support to encourage continued business, even at higher prices.
  • Performance Management:
    • Set metrics such as repurchase rate and customer intimacy and achieve financial goals.
    • Work very closely with MSD EM commercial leaders and cross functional leaders and teams in Korea to help building initiatives passionate about presenting and growing/developing relationships with customers, driving run rate business, and generating new business

Minimum Requirements/Qualifications:

  • Bachelor’s degree is required.
  • Preferred with knowledge of FA(Failure Analysis)
  • +5-year of experiences in the regional semiconductor industries.
  • Strong business, product, and industry expertise.
  • Excellent relationship-building skills and customer-focused approach.
  • Analytical and proactive in identifying problem solution dedicated to continuous improvement.
  • Experience in EM products will be preferred.
  • Proactively have experienced in various projects with customers
  • English writing and speaking skill
  • Outstanding ability to build marketing material through expert utilization of Microsoft Office (Excel and PowerPoint)

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Top Skills

Account Management
Customer Experience Management
Failure Analysis
MS Office
Offering Management
Opportunity Management
Performance Management
Price Management
Sales Strategies
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The Company
HQ: Waltham, MA
100,000 Employees
Hybrid Workplace

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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