What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Senior Manager, Employee Relations is responsible for maintaining and fostering a positive work environment at Papa John's. This position is responsible for ensuring that employee relations (ER) practices are consistent with the company's policies and compliant with employment laws. The Senior Manager will conduct workplace investigations, provide expert guidance on ER issues, handle inquiries from team members and managers, and collaborate with various departments to support HR initiatives.
This role has a hybrid schedule with three days in the Louisville Office and two days remote.
Duties and Responsibilities (other duties as assigned)
- Consistency in ER Recommendations: Manage consistency in ER related recommendations based on Papa John's policies.
- Team member and Manager Inquiries: Respond to inquiries from team members and managers regarding matters involving employment practices, policies, employment laws, and HR compliance.
- Policy Compliance: Ensure that applicable HR policies are compliant, up to date through the lens of diversity and inclusion, maintained, and appropriate for achievement of business needs.
- Expert ER Advice: Provide expert ER advice and guidance to HRBPs and management on day-to-day ER issues.
- Investigation Records: Maintain accurate and timely investigation records via the ER Case Management System.
- Trend Analysis: Analyze ER trends and help create strategic recommendations to proactively address systemic issues.
- Collaboration: Work in collaboration with other People Ops COEs to provide relevant ER expertise in the execution of initiatives and projects.
- ER Education: Conduct ER related education for HRBPs and management.
- Confidentiality: Maintain highly confidential team member and organizational information.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
What We Do
Papa John's Pizza is an American restaurant company that runs the third largest take-out and pizza delivery restaurant.
Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People!
At Papa John's we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.
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