Sales
Permanent
Job Description
We are seeking a detail-oriented and proactive Sales Operations Analyst to join our team. This role is crucial in supporting our North American Major Appliances Independent Retail channels, with a focus on optimizing sales operations, supporting customer programs, and ensuring seamless order lifecycle management. The ideal candidate will have a strong understanding of SAP, excellent analytical skills, and the ability to collaborate effectively with various internal teams.
Key Responsibilities:
- Optimize invoicing through diverse order execution strategies.
- Enforce Minimum Order Quantity (MOQ) execution and out-of-zone shipment permissions to maximize truck optimization and encourage incremental sales, including excess and obsolete inventory.
- Maintain a robust understanding of the product lifecycle and assist with phase-in and end-of-life system activities.
- Ensure complete inventory to invoice flow by resolving multiple error buckets within SAP.
- Respond to and resolve customer issues and requests regarding order execution and delivery.
- Provide support to execute sales plans according to company goals.
- Provide direction to multiple functions in resolving issues and conflicts that could impact customers.
- Be a subject matter expert on the Electrolux Order portal and drive new functionality and enhancements.
- Provide ad hoc analysis as needed and requested by leadership.
Qualifications:
- Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
- Strong understanding of SAP and order lifecycle management.
- Excellent analytical and problem-solving skills.
- Proven ability to collaborate effectively with cross-functional teams.
- Strong communication skills, both written and verbal.
- Ability to manage multiple projects and priorities simultaneously.
Top Skills
What We Do
Delta Faucet Company is a company which delivers faucets, showers and bathroom accessories.
Delta Faucet Company is a division of Masco Corporation and is one of the largest U.S. manufacturers of residential and commercial faucets. The company manufactures the Delta®, Brizo® and Peerless® faucet brands.
The flagship Delta brand includes stylish and innovative products that add functionality and help consumers find a smarter way to work with water. The premium, fashion Brizo faucet brand, meets the demand for aesthetics and performance with a collection of distinctively designed faucets that create a fashion statement in the home. The Peerless brand offers affordable faucets with proven design in a range of styles and finishes for both consumers and trade professionals alike.
Delta Faucet Company places a high priority on products that address today's environmental concerns, such as accessibility to water, water conservation and water quality. To that end, Delta Faucet invests in internal processes and systems that provide innovative solutions and ensure exceptional customer satisfaction. As a manufacturer partner of the WaterSense® program of the U.S. Environmental Protection Agency (EPA), Delta Faucet Company is committed to working with the EPA to actively protect the future of our nation's water supply. The Company also practices improved manufacturing processes to reduce its ecological footprint.
