Sales
Permanent
Job Description
This position provides support to all NA Major Appliances Sales Channels, with a primary focus on execution of factory direct (Make-To-Order) customer orders. Individual is responsible for maintaining relationships with Sales Channels, Manufacturing Operations, Marketing/Merchandising, Transportation and Warehousing, Product Line, Sales & Operations Planning, and Supply Chain. Role provides direction and support to multiple functions to resolve issues and conflicts that could impact customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide support to execute sales plans and fulfill customer orders according to company strategic goals and priorities.
- Develop processes for cross functional communications in relation to transitions, order pull in and push outs, and transportation and warehousing issues
- Manage supply and demand analysis and constraints based on factory allocations/production plans
- Establish relationships with external customers, as needed
- Respond to and resolve customer issues and requests with regard to order fulfillment and delivery
- Develop, manage, and maintain daily, weekly, and monthly reporting, as requested by leadership
- Work with Leadership and Sales teams on monthly allocation process
- Perform ad hoc analysis as required
- Support Cost To Serve analyses and improvements
- Work with IT to develop new and streamlined processes from order to delivery
- All other responsibilities as assigned
POSITION REQUIREMENTS
- Bachelor’s degree in Supply Chain, Logistics, Business or a related field is preferred.
- 4-6 years of Sales Operations, Supply Chain, Logistics, Inventory Planning & Replenishment or otherelevant experience
- Proficiency in Microsoft Office required
- Proficiency in SAP preferred
- Minimal travel required
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- Unquestionable business ethics and integrity
- Robust Business Acumen
- Strong analytical, planning, and organizational skills
- Solid Understanding of accounting and financial concepts a plus
- Highly motivated/ Driven/ Proactive approach to business needs
- Continuous improvement mindset
- Strong interpersonal & communication skills
- Ability to adjust/react quickly to changes and changing priorities
WORK ENVIRONMENT
Comfortable working both independently and in a team environment, and must be able to work across functional boundaries
INTERNAL/EXTERNAL COMMUNICATION
This position requires the employee to communicate with external customers on a regular basis.
Equal Opportunity Employer - M/F/Disabled/Vet
Top Skills
What We Do
Delta Faucet Company is a company which delivers faucets, showers and bathroom accessories.
Delta Faucet Company is a division of Masco Corporation and is one of the largest U.S. manufacturers of residential and commercial faucets. The company manufactures the Delta®, Brizo® and Peerless® faucet brands.
The flagship Delta brand includes stylish and innovative products that add functionality and help consumers find a smarter way to work with water. The premium, fashion Brizo faucet brand, meets the demand for aesthetics and performance with a collection of distinctively designed faucets that create a fashion statement in the home. The Peerless brand offers affordable faucets with proven design in a range of styles and finishes for both consumers and trade professionals alike.
Delta Faucet Company places a high priority on products that address today's environmental concerns, such as accessibility to water, water conservation and water quality. To that end, Delta Faucet invests in internal processes and systems that provide innovative solutions and ensure exceptional customer satisfaction. As a manufacturer partner of the WaterSense® program of the U.S. Environmental Protection Agency (EPA), Delta Faucet Company is committed to working with the EPA to actively protect the future of our nation's water supply. The Company also practices improved manufacturing processes to reduce its ecological footprint.
