Sales
Permanent
Job Description
We are seeking a detail-oriented and proactive Sales Operations Analyst to join our team. This role is crucial in supporting our North American Major Appliances Independent Retail channels, with a focus on optimizing sales operations, supporting customer programs, and ensuring seamless order lifecycle management. The ideal candidate will have a strong understanding of SAP, excellent analytical skills, and the ability to collaborate effectively with various internal teams.
Key Responsibilities:
- Optimize invoicing through diverse order execution strategies.
- Enforce Minimum Order Quantity (MOQ) execution and out-of-zone shipment permissions to maximize truck optimization and encourage incremental sales, including excess and obsolete inventory.
- Maintain a robust understanding of the product lifecycle and assist with phase-in and end-of-life system activities.
- Ensure complete inventory to invoice flow by resolving multiple error buckets within SAP.
- Respond to and resolve customer issues and requests regarding order execution and delivery.
- Provide support to execute sales plans according to company goals.
- Provide direction to multiple functions in resolving issues and conflicts that could impact customers.
- Be a subject matter expert on the Electrolux Order portal and drive new functionality and enhancements.
- Provide ad hoc analysis as needed and requested by leadership.
Qualifications:
- Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
- Strong understanding of SAP and order lifecycle management.
- Excellent analytical and problem-solving skills.
- Proven ability to collaborate effectively with cross-functional teams.
- Strong communication skills, both written and verbal.
- Ability to manage multiple projects and priorities simultaneously.
Top Skills
What We Do
We are Ascential. We believe today’s actions lead to tomorrow’s success.
We deliver specialist information, analytics and ecommerce optimisation for the world's leading consumer brands and their ecosystems.
Our world-class brands improve performance and solve problems by delivering immediately actionable information with visionary longer-term thinking across Digital Commerce, Product Design and Marketing. We also serve customers across Retail & Financial Services.
Our business units and brands:
- Digital Commerce: Flywheel Digital, Edge by Ascential, Yimian, Duo Zhun, Intellibrand, Perpetua, OneSpace, Spotlight, 4K Miles
- Product Design: WGSN, Coloro, Start by WGSN, Use Fashion
- Marketing: LIONS, MediaLink, WARC
- Retail & Financial Services: Money20/20, Retail Week, World Retail Congress
With more than 2,000 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries.
A career with us is fast-paced, exciting and full of opportunities to grow and develop.
With a range of world-class brands and a variety of departments that work collaboratively together towards a joint vision. Discover more about us and what an Ascential career can mean to you.