Office Administrator

Hi there! We’re CyberCare, a member of the Tesonet Accelerator. Our team of 400+ professionals shapes how global technology companies provide customer care.

We make techworld easy! Our expert customer support teams work hand-in-hand with smart, AI-powered automation solutions—such as chatbots and ticketbots, which are developed in-house by CyberCare AI Labs—to deliver smooth and stress-free customer experiences.

Resolving 11+ million cases annually across 170+ countries, we’re proud to provide world-class customer service to top tech companies such as NordVPN, Surfshark and more.

What will you do?

• Be the first person to greet our guests and team members;
• Organize the office layout and order stationery and equipment;
• Help with planning in-house and off-site activities, celebrations;
• Be the office owner who keeps our space cozy so everyone can do their best work; 
• Assist co-workers, be the focal point of messages and inquiries;
• Partner with other departments to update and maintain office policies as necessary.

What we expect from you?

• Strong organizational and multitasking skills;
• Excellent communication and problem-solving abilities;
• Ability to work independently and handle multiple priorities;
• Fluency in Lithuanian and English;
• Ability to work full-time, on-site in Kaunas;
• Experience in an administrative or office management role is a plus!

What We Offer:

• Confident First Steps. We’ll guide you through onboarding, mentorship programs, and expert support every step of the way.
• Professional Development. Take control of your growth with access to an internal library, 20 hours/month for IT studies at Turing College, online guest speakers, soft and hard skill training, and Udemy access.
• Career Opportunities. Each year, around 30% of our team members advance their careers within CyberCare and other Tesonet Accelerator companies like NordSecurity, Surfshark, Mediatech, and Oxylabs, taking on new roles in product development, data analytics, marketing, sales, and more.
• Well-being Benefits. Prioritize your health with private health insurance (for physical and mental health), or a wallet topped up with funds after 3 months.
• Office Perks and Comfort. Enjoy hybrid work (after trial), an office with chill zones, table tennis, PS4, sleeping room, snack-ready kitchen, bun breakfasts every Friday, public transportation discounts, and the flexibility to travel the world while working.
• Technologies. Work with the latest tech, software, and gadgets, plus Nord Security products to secure your personal devices.
• Company Events. Join regular internal events, quarterly team buildings, OKRs events, workshops, and workation trips.
• Time Off and Extra Goodies. Take extra time off for rest, anniversaries, or life’s special moments. Enjoy gifts for new parents, weddings, graduations, and birthdays, along with family/partnership policies, partner discounts, and referral bonuses.
• Gross Salary. 1400-1700 EUR/month.