Assistant HR Manager

MyPass Global is on a mission to empower safe, agile & connected communities.

Our workforce onboarding and compliance management software is centred around a digital Skills Passport, designed to help organisations reduce their risk and cost of operations. Our vision is to become the trusted industry ‘source of truth’ for organisations and people. We don't limit ourselves to a single sector or location; rather, we strive to establish a global standard.

Our company values set the standard for the behaviours and mindset we expect from every “MyPasser”. Our values include:

BRING OUT THE BEST

We connect and empower people to build a safer future. We strive to create a positive and enduring impact, no matter how small. 

CHALLENGE THE NORM

We pursue innovation by practising curiosity and always asking ‘why’. We challenge assumptions by seeking opportunities for growth and improvement.

TREAT PEOPLE WELL

We treat our customers, employees and partners as equals. We foster meaningful relationships through trust, compassion and respect. 

WALK THE WALK

We are accountable for our goals, actions and collective vision. We work with integrity and are true to our word, fostering a culture of open communication.

Position Purpose:

The key purpose of this HR Assistant Manager role is to support and coordinate HR activities within your region, ensuring alignment with the overall HR strategy. You will be responsible for overseeing day-to-day HR operations, guiding and supporting your team, and contributing to the successful execution of HR initiatives. This role is essential in assisting other business units by managing HR processes, helping to develop and support their teams, and ensuring smooth, efficient operations across all HR functions.

You will play a critical role in ensuring the successful delivery of HR services, while also identifying opportunities for continuous improvement within the HR function.

Life at MyPass:

• Flexible Hybrid - Ability to mix your working week between the MyPass office and your home office
• Paw Friendly - Pet-friendly office in the CBD
• Celebrate You - Gift cards on your work anniversaries
• Be Healthy - Wellbeing policy with a strong focus on whatever makes you feel good from the inside out, free subscription to the WithU app and complimentary office Yoga & Pilates sessions
• Fuel Your Growth Journey - Unlocking your potential with a blend of in-person and online learning and development opportunities
• Be Comfortable - Casual Friday every day!
• We Love to Have Fun - Team outings, weekly lunches, team events, the list goes on…
• Generous Employee Referral Program - Rewards for referring top talent

Day to day:

• Enhance employee value proposition and employer brand.
• Oversee regional recruitment, manage active roles, and guide candidates through the hiring process.
• Manage onboarding and induction activities, including compliance and training.
• Help implement our new HRIS system on Sprout.
• Support the HR team to maintain an agile mindset, leading Scrum ceremonies where appropriate
• Support performance reviews, goal setting, and career development plans.
• Advise team leads on best practices for managing and developing their teams.
• Identify and address retention challenges with managers.
• Act as a cultural ambassador, promoting company values and standards.
• Develop and coordinate team activities aligned with company policies and expectations.
• Provide HR support to senior leadership and department managers.
• Partner with department heads to identify talent gaps and develop retention strategies.
• Ensure HR practices comply with industry standards and legal requirements.
• Maintain organised employee documents within relevant systems.
• Collaborate with the Finance Team to streamline payroll processes and resolve issues.
• Document internal HR processes and update the HR handbook.

Our ideal MyPasser:

• 7+ years experience in HR including hands-on experience with recruitment, employee relations, performance management, and HR compliance.
• Ability to align HR initiatives with business objectives and support growth.
• Proficiency in handling employee relations, conflict resolution, and performance management.
• Strong understanding of Philippine employment laws and legal compliance.
• Capability to communicate effectively and support team development.
• Experience in managing organisational change and improving HR processes.
• Familiarity with Agile project management practices and applying them to HR projects.
• Ability to streamline HR processes and drive efficiency.
• Experience in advising managers on best practices for managing and developing their teams.
• Skilled in maintaining organised employee documents and collaborating on payroll processes.
• Experience in developing and implementing employee engagement strategies.
• Ability to handle sensitive information with discretion and confidentiality.
• Competence in using HR software and systems for tracking and reporting.

Feel valuable:

We’re big on culture. So much so that the team we've carefully curated are not only high-performers, they're also excellent humans. We foster an environment that is open, respectful and collaborative, where the status quo is challenged and both success and failure are celebrated. 

MyPass champions diversity at all levels of the company, and we live by our core values that set us apart. We cultivate an inclusive culture and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work.