Operations Automation - Insights & Automation Associate

Job Description
Unleash your potential and shape your future in a role to transform raw data into innovative solutions. Be at the forefront, collaborate with stakeholders and excel in low-code environments to improve operational efficiency. As an Operations Automation Associate, you will conduct intermediate intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of the automation to support the Operations function.
Job responsibilities

• Supports aspects of the process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous process improvement while adhering to the firm's standards and controls
• Contributes to the implementation of the operational automation strategy involving intelligence automation tools, and contributes to the identification of Objectives and Key Results (OKR), Key Performance Indicators (KPIs), or metrics to deliver benefits from operational automation
• Works with technology to create the required infrastructure to support the capability of low-code automation
• Utilizes a range of tools including intelligent automation solutions which allows the team to automate functions and deliver benefits including capacity creation, risk reduction, and the streamlining of operational processes

Required qualifications, capabilities, and skills

• At least 2 years or more experience and a proven ability to gather/analyze complex operational processes and data to develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Working experience of basic software development principles
• Intermediate to advanced proficiency is expected in the entire MS Office suite, collaboration, diagramming, design, and prototyping platforms
• Sound knowledge of one or multiple intelligence automation applications and/or programming languages
• Demonstrated ability to create detailed design and process maps for automation, ensuring clarity and precision in workflow documentation and optimization
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
• Ability to articulate and demonstrate thoughtful rationale in design decisions
• Excellent communication, organization and project management skills
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Strong time management and prioritization skills

Preferred qualifications, capabilities, and skills

• Bachelor's or higher degree
• Elevated understanding of business analysis, design, development, testing, and deployment
• Experience and or knowledge in graphic design software, UI/UX design tools

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.