GOAPRDJP00000528 - Administrative Assistant - Senior

Job Title: GOAPRDJP00000528 - Administrative Assistant - Senior
Client: Government of Alberta
Work Location: Mezzanine, 10365 - 97 Street, Edmonton, Alberta, CAN, T5J 3W7, Onsite
Estimated Start Date: 07/04/2025
Estimated End Date: 06/03/2026
#Business Days: 252.00
Estimated Hours per Day: 7.25
Maximum Duration of Extension: 24 Months
Note:
Per worker model below this is a Onsite role.
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Description

• Reporting to the Training & Accreditation Team Lead, the Data Administrator will perform a variety of administrative and clerical tasks. Their duties will include providing support to the Training & Accreditation team by assisting with daily tasks and helping the team manager on as needed basis.

Training and Accreditation Duties:

• Monitoring Training & Accreditation mailbox by processing email requests for exam bookings, rebooking request, rescheduling exams, and cancellations.
• Handling general inquiries related to eLearning, exams, and the Learning Management System.
• Updating personal information in databases and deactivating access.
• Proofing and editing eLearning scripts and other documents used to create courses and exams.
• Overseeing the training inbox BOT (Oscar) by reconciling and analyzing Oscar’s Status Reports.
• Rectifying any errors made by Oscar, specifically relating to data scraping for handwritten form submissions.
• Ensuring exam booking confirmation emails are sent out for all booked exams (daily). Reporting bug/issues and working with team to correct.
• Performing account creation, exam content group assignments, eLearning assignments and reassignments.
• Performing credential check and confirmation, user account information updates, changes, and corrections.
• Duplicate account reconciliations, addressing system access issues and updating exams in the Learning Management System when required.
• Maintaining the Accreditation and Certification Training (ACT3) database with file reconciliation, manual file creations, updates, changes, or corrections as needed.
• Performing general administrative duties including file management (e.g. maintaining naming conventions, file structures, retention, destruction management and recording important outages in the training inbox Outlook Calendar.
• Submitting and managing BERNIE requests on behalf of team to support clients.

The Data Admin will also assist the Manager, Projects and Program Support by:

• Capturing meeting minutes and documenting project action items and next steps.
• Assisting with documentation and creation of processes and procedures.
• Following up with project teams to ensure that they adhere to provided timelines and deliverables.
• Assisting with preparing project meeting agendas and stakeholder consultation materials.
• Scheduling and attending project team meetings on as needed basis.

We make sure to screen every resume we receive in response to the positions shared, but we can't reply to every applicant due to the heavy load. However, only shortlisted candidates with the required skills will be contacted.