Working with the SA Operations team to plan and deliver meaningful and impactful engagement activities (including reward and recognition events) within budget.
Job title:
Engagement Coordinator
Job Description:
Key Responsibilities
- Owning and delivering regular content on the clients Viva Engage Community and driving up engagement from the team.
- Act as the TV screen owner for TM content
- Ensure all engagement and comms material adheres to Capita and Tesco Mobile branding
- Supporting wider South Africa engagement activities where required as a member of the JUICE team
- Working closely with the Operational Communications Manager for South Africa.
- Ensure key site, country, divisional and group messages are cascaded effectively to colleagues within the Tesco Mobile account.
- Ensure key achievements and successes are amplified and shared more broadly, writing draft content and capturing supporting images / videos.
- Source and help Tesco Mobile colleagues to feature in key campaigns
- Sharing ideas and best practice as part of the divisional Communications Champion network.
Professional Know-how
Academic:
- Grade 12 (Matric)
- Marketing/Events/Advertising qualification (Advantageous)
Minimum Experience:
- 2 years experience in staff Collaboration and Engagements.
- IT software packages Word, Excel, PowerPoint, Outlook
- Strong stakeholder relationship skills
- Eloquent English vocabulary
Key behaviours and competencies:
- Passionate about creating fun and engaging working environments.
- Organised with a high attention to detail.
- Ability to work in a fast-paced environment with constantly changing priorities.
- Ability to work on your own initiative as well as part of a team.
- Strong written and verbal communication skills.
- Confidence to build relationships with a wide range of individuals.
- General understanding of communications and engagement activities.
- Be customer-focused and comfortable working with multiple colleagues across different areas of the organisation.
Management/: Supervisory Responsibility
This position does not have supervisory responsibility.
IMPORTANT
All interviews, assessments and background checks will continue to take place online. It might be required of you to conduct onsite interviews and/or vetting checks.
The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.
Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals.
Attach your most recent CV indicative of the criteria as advertised. (Your application will not be considered if your CV is not attached).
Closing date: Midnight 4 February 2025
Please Note: No late applications will be accepted.
Location:
Cape Town
,
South Africa
Time Type:
Full time
Contract Type:
Permanent
Top Skills
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
