Events Associate

The Role: Working in the South Africa Events team, and as part of the global Content & Platforms group, this role reports to the Director of International Events. The candidate will actively support the coordination and successful execution of events planned throughout the year. The role requires good communication, flexibility and a positive 'can do' attitude.
The Team: The Content & Platforms group is made up of four core pillars: content strategy, research amplification, portfolio marketing, and Morningstar's signature events. The team's mission is to increase brand relevance and differentiation for our mission, pillars, values and diverse set of commercial capabilities. This global team-consisting of marketers, event planners, and content strategists-acts as a center of excellence, working closely with designers, writers, corporate communications professionals, digital strategists, behavioral scientists, and more, to support our demand generation marketing team and broader business. We are data-driven experimenters who work to deliver the right messages to the right people at the right time. The team works globally to maintain a consistent brand experience everywhere Morningstar serves investors.
Responsibilities
+ Working in support of the South Africa event team to coordinate and execute a series of live events throughout the year, including: own-hosted conferences, regional adviser forums and roadshows; awards ceremonies; private dining; corporate hospitality and sporting events
+ Support the coordination, management and execution of invitation process for events
+ Build and execute social media plans, gathering assets and writing copy for posts
+ Maintain the events calendar
+ Ensure that contingencies are in place for keynote speakers, live events and other potential last-minute changes that will require you to trouble-shoot and adapt
+ Coordinate internal and external speakers and resources and maintain schedules to avoid conflicting dates
+ Collaborate with the brand team to ensure a consistently high-profile and high-quality association for the Morningstar brand, and where appropriate, work with Media team to ensure pre- and post-event media coverage of events
+ Collaborate and build good working relationships with internal creative services team.
+ Meet and greet and general support on the day for live events, and manage the attendee experience for online events
+ Collect, analyse and report attendees' feedback
+ Coordinate the tracking of event marketing qualified leads over to sales team, and subsequent conversion rates
+ Manage Morningstar's box at Newlands Cricket Ground, coordinating tickets, catering and working with the team to manage attendance
+ Adhere to all internal procedures and business requirements
+ Provide accurate and timely event reports
+ Build a solid network with key clients
Requirements
+ Minimum 2 years' relevant experience
+ Investment industry or general financial services knowledge preferred
+ Bachelor's degree
+ Proven ability supporting or running events through the entire event life-cycle
+ Excellent communication skills; both written and verbal, with the ability to adjust communication style to suit audience. Must be professional when dealing with senior stakeholders and other team members
+ Proficient with Microsoft office with the ability to quickly learn new systems (e.g. project management software, payment processing software, email marketing platform etc.)
+ Experience using email marketing systems (e.g. Eloqua or equivalent), event registration software (e.g. Cvent), digital event platforms (e.g. Intrado, Cvent Virtual Attendee Hub) is preferred
+ Ability to juggle a heavy workload, often with conflicting timelines and must
+ Be process-driven; ability to adapt existing/create new processes to enable efficient output without jeopardizing quality
+ Organised and logical with ability to pay close attention to detail whilst maintaining consistent approach
+ Ability and willingness to travel domestically as needed (infrequent)
Personal Attributes
+ Ability to multi-task and pay close attention to detail
+ Goal-oriented with a willingness and ability to exceed targets
+ Adaptable, personable, and self-motivated with high work ethic
+ Learner attitude; always looking to improve skill set
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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