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The Specialist Data Projects Lead will assess and enhance Capita's data infrastructure and capabilities, manage projects across various data workstreams, and collaborate with clients and stakeholders to improve data governance, quality, and compliance.
The role involves providing administrative support to customer service activities, maintaining documentation, transmitting information to customers, entering data into systems, and ensuring compliance with data privacy regulations.
The Pensions Implementation Consultant will work on implementing pension administration solutions, managing client requirements, and performing data migration tasks. This role involves system configuration, stakeholder communication, and supporting junior team members while contributing to project management activities.
The Enclosing Operator will plan and execute specific machine runs, monitor workflow for quality, troubleshoot equipment issues, and maintain records of equipment usage. Strong technical knowledge of print machinery and teamwork skills are essential for this role.
The Customer Support Specialist with German will assist customers via inbound calls and messages, analyze queries, provide information on products and invoices, make system changes, and forward issues to other departments. This role emphasizes a customer-oriented approach and requires excellent communication skills.
As an Interviewer/Assessor, you will guide candidates through the recruitment process for the British Army, conducting assessments, providing feedback, and fostering an unbiased atmosphere. Responsibilities include delivering assessments, writing reports, and facilitating career discussions. The role requires good communication skills and attention to detail.
The Education Software Support Specialist provides consultancy and support for SIMS and Arbor products to schools, improving pupil outcomes through software use. Responsibilities include training, resolving software issues, and maintaining effective communication with schools.
The Executive - Finance Operations provides administrative support for call centre processes, maintains documentation in various formats, and ensures accurate data capture and transmission while complying with data privacy legislation.
As a Customer Payments Advisor, you will handle inbound and outbound calls to customers regarding outstanding debts, set up payment plans, calculate debt amounts, and assist customers in bringing their accounts up to date. You will also work towards meeting customer service targets and provide excellent support to maintain customer satisfaction.
The Higher Education Accreditation Manager will oversee learner outcomes in higher education courses, ensuring quality and excellence in training delivery. This role involves fostering relationships with learners and university partners, using data to enhance training, and meeting KPIs for Royal Navy training programs.
As a Desktop Support Analyst, you will provide technical support for desktop computers, peripherals, and software to internal and external clients. Responsibilities include troubleshooting network issues, performing maintenance, and ensuring compliance with SLAs. You will collaborate with team members and communicate with users at all levels, while also managing software distribution and device administration.
The Salesforce B2B Commerce Lead is responsible for guiding development teams, providing technical guidance on Salesforce projects, and managing the work of other developers. They require a thorough understanding of B2B Commerce, along with experience in drafting necessary documentation and designs.
The Commercial Manager will provide commercial support for accounts, managing contracts, facilitating negotiations, aligning pricing, identifying risks, and ensuring compliance. The role includes reporting, maintaining contract records, and engaging with clients throughout the contract lifecycle.
The Quality Assurance Lead will oversee the testing, evaluation, and approval processes for the transition of the Royal Navy Submarine School. Responsibilities include leading the Integrated Test Evaluation Plan, managing stakeholder expectations, ensuring compliance with verification criteria, and developing risk contingency plans.
As a Recruitment Specialist, you'll manage the full recruitment cycle, conducting interviews, keeping candidate pools active, and supporting logistics for interviews. The role involves communicating with candidates and attending events, all while utilizing your German and English language skills.
The Resource Planner will manage inbound projects' productivity, optimize workload for customer consultants, analyze efficiency indicators, and maintain communication on forecast fulfillment. They will develop short-term plans and enhance intraday efficiency while working in a dynamic environment.
The Quality and Training Manager will lead a team focused on quality and training management, ensuring that procedures are accurate and well-documented, coaching team members, driving process improvements, and managing reporting activities. They will also oversee training plans and enhance monitoring methodologies.
Junior Bid Managers lead and manage the bid process in the Pensions Sales team, creating high-quality proposals and strategies to win bids. They conduct research, communicate with clients, manage governance processes, and track bid performance to identify improvement opportunities while educating team members on processes and tools.
The Bid Writer will produce professionally written proposal content, lead storyboard sessions, manage subject matter experts, and deliver written proposals against deadlines. They will also coach teams in writing best practices and develop compelling client propositions for high-value bids.
The Software Architect engages with customers to clarify needs and define architecture solutions. Responsibilities include planning and developing applications, designing database systems, developing services and interfaces, and overseeing software tests, while also providing training and documentation.