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As a Customer Advisor in Mortgage Operations, you will handle customer queries, manage mortgage accounts, and deliver excellent customer service while adhering to FCA regulations. You'll work in a hybrid environment, using your communication skills to support customers, especially those facing payment challenges, and you'll receive comprehensive training to enhance your knowledge in the mortgage sector.
As a Recruitment Coordinator, you will support candidates during their recruitment process for the British Army, delivering exceptional customer service and engaging in recruitment activities. This role involves managing candidate experiences, conducting interviews, and collaborating with stakeholders to promote Army careers.
As a Junior Contact Centre Planning Analyst, you will be responsible for running and checking reports, data validation, developing reporting processes, and supporting internal and external reporting. You'll also collaborate with team members to improve efficiency and automate processes.
As a Solution Architect, you will drive revenue growth by designing effective solutions tailored to customer needs, collaborating with business development, and ensuring financial viability of initiatives. You'll leverage strategic insights and sector knowledge to enhance client engagements and lead the development of high-level designs and business cases.
As a Customer Payments Advisor, you will assist customers in managing outstanding payments while providing exceptional customer service. Responsibilities include implementing credit control practices, resolving queries, and maintaining accurate records in relevant systems. The role requires professional communication skills and a proactive attitude to deal with challenging situations.
As a Bridge Simulator Controller, you will support training by controlling simulation exercises, managing scenarios including malfunctions, and preparing training materials, collaborating with Royal Navy instructors to enhance operational readiness.
As the Junior Application Support Specialist, you will be the first point of contact for customers, handling incident investigations and ticket resolutions. Your responsibilities include providing remote assistance, diagnosing IT issues, escalating unresolved problems, and creating technical documentation to enhance customer service.
The Senior Engineer will perform maintenance and repair activities, compile risk assessments and documentation, manage equipment removal and introduction, conduct electrical and mechanical maintenance, and oversee shutdown maintenance activities.
As a Senior Dev Ops Consultant, you will design and implement build and deployment configurations, manage CI/CD tools, and support software development projects while collaborating with a large team. You will also maintain environments, automate infrastructure provisioning, and ensure security compliance.
The DSA Needs Assessor will conduct needs assessment meetings for students receiving Disabled Students’ Allowances, evaluate suitable hardware and software aids, produce assessment reports, and respond to post-assessment queries while ensuring compliance with regulations and KPIs.
The DSA Needs Assessor will conduct needs assessment meetings to identify appropriate support strategies for students with disabilities, write detailed needs assessment reports, advise on suitable assistive technology, and respond to post-assessment queries. The role involves both independent work and collaboration with colleagues while adhering to strict KPIs.
The Senior Reporting Analyst will create and maintain internal and client reporting, automate processes using Excel and Power BI, and support data analysis and presentation for stakeholders. The role requires strong analytical skills and the ability to identify continuous improvement opportunities.
The Procurement Transformation Consultant will lead transformations in procurement and supply chain solutions, manage complex change initiatives, articulate business cases, develop stakeholder relationships, and ensure governance across projects while providing change management support.
The Recruiter will support candidates through their recruitment journey to join the British Army, providing exceptional customer service, conducting interviews, managing relationships with stakeholders, and promoting Army careers. Additionally, the role includes attending recruitment events and engaging with candidates via social media.
As a Recruiter for the British Army, you will interview candidates, enhance their recruitment journey, and provide exceptional customer service. You will lead attraction events, collaborate with educational providers, and manage various stakeholder relationships while utilizing social media to engage potential candidates.
The Technical Pension Specialist will define technical requirements for pensions operations, lead process improvement initiatives, manage stakeholder relationships, and enhance service delivery. Responsibilities include project leadership, performance monitoring, data interpretation, and contributing to training and development actions.
As a Level 3 SOC Analyst, you will manage security incidents, perform business impact analyses, and lead a team of L1 and L2 analysts. Your role includes overseeing daily tasks, supporting major incident responses, and improving SOC operations through advanced event analysis and configuration of SIEM platforms.
As a Recruiter in Gloucester, you will support candidates through their recruitment journey to join the British Army. Responsibilities include interviewing candidates, providing exceptional customer service, leading attraction events, managing stakeholder relationships, and using social media tools for candidate engagement.
The Manager will oversee the Sales Operations Team, ensuring Salesforce is updated and managed effectively. Responsibilities include data analysis, sales performance reporting, supporting sales processes, and enhancing productivity through new tools. The role requires collaboration with the Sales team, maintaining the integrity of sales data, and providing insights to engage with customers.
The position entails providing administrative services to clients and scheme members, ensuring excellent customer service, processing various requests, handling member queries, adhering to quality management systems, and participating in personal development training.