Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters
The DevOps Engineer role will be an integral part of a new and growing team, playing a critical role in improving operational efficiency by building tools which can automate business processes while ensuring organization compliance
Your key responsibilities
- Drive operational excellence with automation of business processes that enhance productivity of Engineering teams
- Proactively identify opportunities for business process improvements, recommending and driving implementation of tools and technologies
- Collaborate closely with cross-functional teams to integrate tools and services for Security and Compliance
- Build and maintain internally developed and vendor tools utilized to support business operations
- Design and implement central observability dashboards assimilating data from various Monitoring, Alert Management and Analytics platforms
- Develop tools to support Just in Time access to Systems & Services with integration across Okta, Slack, AWS, Jira, Elastic SIEM systems
- Develop secure and compliant CI/CD pipeline frameworks which can be replicated and adopted by cross functional engineering teams
- Build tools to generate periodic reports on service availability, performance, top incidents and other key organizational metrics
- Document troubleshooting steps/runbooks/procedures via an internal knowledge base and work to share knowledge among team members
- On-call support won't be necessary at first, but may be eventually
What you'll bring
- Strong ability to quickly learn and apply new tools and technologies to improve business processes.
- Experience building internal platform engineering tools with Python or Go.
- Familiarity with automation and configuration management tools (Puppet, Terraform, Ansible).
- Proficiency with code repositories and deployment tools (GitHub, Jenkins, Argo CD, GitHub Actions).
- Experience with AWS services (EC2, VPC, CloudWatch, S3, IAM, Lambda, API Gateway, SQS).
- Expertise with Docker, Kubernetes, and Linux OS; solid understanding of networking and IT security.
- Strong communication skills and ability to lead technical discussions across teams.
How you’ll benefit
- Medical Insurance
- Glasses
- Life Insurance - Allianz Family
- Kafeteria - My Benefit
- Ericsson Care Line
- Unlimited Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.
Join us to be part of a dynamic team committed to shaping the future of connectivity!
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Top Skills
What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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