Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters:
The Platform Engineer reduces friction and enhances the engineering experience through automation of processes, development of essential tooling, and collaborative problem solving.
We work with software engineers, product managers and other technical stakeholders, to understand development processes and identify opportunities for improvement. We also define, develop and implement steps to automate the continuous delivery of applications and operational infrastructure.
Your key responsibilities:
- Implement and continuously improve multiple CI/CD pipelines - from developer desktop to production deployment.
- Support and enable our team of developers as they build features for multiple technology stacks, by reducing friction and enhancing the developer experience.
- Work with our Cloud Operations and SRE teams to build next-generation cloud-based architecture.
- Work with software engineering and other stakeholders to understand current system operations and processes and identify ways to reduce friction through tooling and automation.
- Evaluate continuous integration, delivery technologies, software design and development methodologies identifying potential improvements.
- Work with cross-functional technical stakeholders to identify opportunities to improve processes and practices through tooling, support, consultancy and knowledge sharing.
- Contribute to application project management by performing and supporting key processes:
- Defining systems development requirements,
- Estimating costs and budgets,
- Documenting and reporting on progress, challenges, risk management and change.
- Perform project post-appraisal to evaluate performance of revised systems against benchmarks and improvement expectations.
What you will bring:
- Familiarity with either (or a mixture of):
- Software, system and applications: Windows, Linux, AWS, Chef, Terraform, and Docker.
- Software development fundamentals: Ruby, Python, PowerShell and C# or Java.
- Familiarity with CI/CD methodologies and technologies: Jenkins and GitHub Actions.
- General understanding of Lean, Agile and continuous delivery practices.
- Excellent collaboration-by-default and communication skills.
- Ability to:
- Evaluate and interpret technical and system problems.
- Identify opportunities for process and procedure improvements.
How you’ll benefit:
- Unlimited Discretionary Time Off.
- Private Medical Insurance with the option to add dependents at your own cost.
- Educational Assistance Reimbursement Program.
- Lunch and Learn Sessions.
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development.
- Paid Volunteer days.
- Reimbursement for the costs of prescription glasses.
- Additional Maternity and Paternity Leave.
#LI-JM2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.
Join us to be part of a dynamic team committed to shaping the future of connectivity!
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Top Skills
What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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