Search the 56 jobs at Vonage

As a Conversational AI Designer at Vonage AI, you will design user experiences for Virtual Agents, creating conversation scripts and developing applications that solve communication challenges for clients. You will work closely with customers, engineering teams, and provide support throughout project lifecycles, ensuring that the conversational designs reflect the brands effectively.

As a Junior Scrum Master at Vonage, you will support the Agile transformation by training teams on Agile principles, fostering communication, and assisting in SAFe events. You'll work closely with the Lean Agile Center of Excellence to enhance team performance and drive continuous improvement, while also managing impediments to productivity.

The Senior Data Analyst will enhance autonomy in the analytics organization, working closely with Sales & Marketing to facilitate a self-service reporting environment. Responsibilities include data mining, KPI analysis, budget planning, user education through a Data Academy, and collaboration with the BI & Data team to empower users in data analytics.

As a Technical Writer at Vonage, you will create and maintain developer-focused documentation for the Vonage API Developer Portal, working with API developers to translate technical specifications into clear, usable content and collaborating with diverse stakeholders to enhance the developer experience.

The Software Engineer III will develop and enhance features for Vonage's API Gateway, optimize performance, manage infrastructure in AWS, and deliver scalable code. Responsibilities include collaborating with product management and ensuring the best user experience while working in a high-performance, distributed systems environment.

The Senior Product Manager will lead the development and deployment of AI APIs and applications, collaborating with cross-functional teams, ensuring successful implementation of AI technologies, conducting market research, and tracking key performance indicators.

As a Senior Product Manager at Vonage, you will lead the strategy for CRM and 3rd party integrations. Responsibilities include market research, defining product strategies, creating roadmaps, collaborating with cross-functional teams, and ensuring customer-centric solutions. You will also build business cases for technology partnerships and enhance integration capabilities with partners.

As a Technical Writer at Vonage, you will create high-quality developer-focused documentation for the Vonage API Developer Platform. Responsibilities include authoring technical specifications, writing code examples, collaborating with teams, and integrating developer feedback to enhance documentation quality.

The Program Manager will oversee the management of product delivery, onboarding, and support for Vonage's UCaaS and CCaaS products, particularly focusing on ensuring successful collaboration with Bharti Airtel. Responsibilities include program planning, stakeholder engagement, risk assessment, and cross-project coordination with an emphasis on driving cloud transformation and sales enablement.

The Privacy Programme Manager at Vonage will develop, maintain, and operationalise privacy policies, ensure compliance with legal standards, conduct risk assessments, and deliver training programs. The role involves managing daily privacy operations, integrating privacy practices into products, and overseeing vendor privacy assessments to protect the company's interests.

The Product AI Enablement Specialist will facilitate the integration and adoption of AI features across applications, developing resources and training for internal teams and customers. The role includes collaboration with product teams, creation of onboarding materials, and advocacy for AI solutions, all aimed at optimizing customer interaction and driving engagement.

As a Principal Architect at Vonage, you will lead architecture initiatives to deliver innovative solutions, drive technology evolution, and ensure alignment across portfolios. You will engage in governance and collaborate with cross-functional teams to improve architecture and implement new technologies.

As a Senior Site Reliability Engineer at Vonage, you will design and manage internal tool sets for engineering teams, focusing on cloud native Kubernetes ecosystems. Responsibilities include reducing toil, optimizing dev workflows, and ensuring service level objectives are met while collaborating with a scrum team. You will utilize open-source tools and integrate various systems, fostering a culture of innovation and efficiency.

As a Senior Account Executive, you will utilize sales techniques to develop customer relationships in the mid-market segment. Your role involves managing sales cycles, engaging with C-level executives, and coordinating across teams to ensure customer satisfaction and revenue growth. You will forecast sales activities and help implement solutions.

The Senior Account Executive is responsible for managing customer relationships, driving sales, and collaborating with various teams to meet customer needs. Key tasks include managing complex sales cycles, achieving quota, and forecasting sales activities, primarily targeting Enterprise customers.

The Expert Product Manager will lead partnerships focused on enhancing CCaaS and UCaaS solutions, particularly integrations with Microsoft Teams. Responsibilities include managing partner relationships, defining product roadmaps, and collaborating with internal teams to optimize customer experiences.

The Routing Data Analyst will analyze data trends regarding quality, cost, and client traffic behavior for SMS and Voice Products. Responsibilities include managing routing data, resolving quality alerts, and collaborating with stakeholders to optimize cost and quality in a fast-paced environment.

The DevOps Engineer is responsible for driving operational excellence through automation, improving business processes, and collaborating with cross-functional teams to integrate tools for security and compliance. Key duties include developing CI/CD pipelines, managing incident tools, maintaining observability dashboards, and supporting engineering teams with training and documentation.

The CFIUS Technical Writer will maintain operations documentation, user guides, manuals, and support materials. Collaborating with engineers and product teams, the writer will gather complex technical information and produce accessible documentation for diverse audiences.

As a Senior DevOps Engineer at Vonage, you will enhance development pipelines, automate systems, and manage Kubernetes clusters through Terraform. Responsibilities include improving service auditing and contributing to technical forums to promote best practices. A collaborative attitude and strong problem-solving skills are key.