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The CFIUS Technical Writer will maintain operations documentation, user guides, manuals, and support materials. Collaborating with engineers and product teams, the writer will gather complex technical information and produce accessible documentation for diverse audiences.
As a Senior DevOps Engineer at Vonage, you will enhance development pipelines, automate systems, and manage Kubernetes clusters through Terraform. Responsibilities include improving service auditing and contributing to technical forums to promote best practices. A collaborative attitude and strong problem-solving skills are key.
The Java Full Stack Engineer will develop, test, and maintain High Availability Distributed Systems, focusing on backend development and microservices. Responsibilities include designing scalable systems, implementing CI/CD pipelines, and collaborating with global teams.
The CFIUS Change Manager will implement change management strategies to enhance compliance with CFIUS regulations, drive stakeholder engagement, and facilitate communication for project initiatives. Responsibilities include creating change management plans, coordinating training needs, tracking activities, and analyzing results to support change owners.
The CFIUS Project Manager will lead compliance projects, integrating policies and procedures into operations. Responsibilities include assembling teams, tracking progress, managing project scopes, documenting meetings, and preparing for audits.
As an SDET III at Vonage, you will develop automated tests and frameworks, enhance CI/CD pipelines, conduct functional and non-functional testing, and automate various aspects of the software engineering process while also mentoring others.
The Senior Java Software Engineer will develop features for a fraud prevention platform, create scalable microservices, write efficient code, and work on public cloud infrastructure to support Vonage's growth in cloud communications.
The Junior Scrum Master will support the Agile transformation at Vonage by training teams in Agile values and practices, encouraging communication, and assisting with SAFe events. This role involves driving a culture of continuous improvement and collaborating to overcome obstacles to team productivity.
As a Senior Software Engineer at Vonage, you will design and build high-performance systems to process millions of daily events, using real-time data processing technologies. Collaborate with a team to transform data pipelines into an event-driven architecture while ensuring code efficiency and scalability on cloud infrastructure.
The Senior Scrum Master will lead Agile transformation within Vonage, train and support teams in Agile practices, use data to drive performance, and foster communication and collaboration. They will assist in running SAFe events and address impediments to productivity while encouraging continuous improvement.
The DevOps Engineering Manager will lead a team of multi-discipline DevOps engineers, focusing on individual development, managing team ceremonies, maintaining project backlogs, and promoting DevOps principles. The role emphasizes collaboration, performance tracking, and aligning team delivery with business goals.
The Manager of Customer Success is responsible for leading the Customer Success team to drive product adoption, satisfaction, and retention. Key responsibilities include tracking team projects, forecasting revenue, supporting customer meetings, conducting interviews, and maintaining team morale and KPIs through regular meetings and training.
The Technical Support Specialist I will provide support for Vonage customers' technical issues, utilizing troubleshooting skills in network and VoIP. Responsibilities include managing tickets, handling customer calls, and ensuring adherence to metrics while collaborating with team members to enhance efficiency.
The Technical Support Specialist I provides technical support to Vonage customers, addressing issues reported through various channels. Responsibilities include troubleshooting application and hardware issues, maintaining performance metrics, handling customer inquiries, and collaborating within a team for efficiency improvements.
The AI Conversation Designer at Vonage will design user experiences for virtual agents across various channels, collaborate with clients, and develop intelligent conversation scripts. Responsibilities include using the Vonage AI Studio, creating mockups, and managing content libraries while addressing customer communication challenges.
As a Key Account Executive at Vonage, you will drive the growth of API/CPaaS solutions in the Enterprise segment by managing the sales cycle, building relationships with tech-savvy customers, and collaborating with cross-functional teams to enhance customer engagement and communication solutions.
In this role, you will help drive a self-serve analytics environment by working closely with Sales & Marketing to enhance reporting efficiency and insight generation. Your responsibilities include leading the Data Academy initiative, analyzing core KPIs, and collaborating with the BI & Data team to align data engineering with stakeholder needs, while empowering users to independently conduct their analytics.
The Senior Digital & Customer Analyst at Vonage will create actionable insights and ensure data integrity for advertising, supporting demand generation with reporting and tracking. Responsibilities include implementing new vendor tracking, developing dashboards, conducting ad-hoc analysis, and ensuring compliance with data regulations. Strong analytical and project management skills are needed.
As a DevOps Engineer, you will collaborate with feature teams to refine change requests, implement best practices, and engage in incident resolution. Your role includes streamlining operations, contributing to tooling modernization, and sharing knowledge of DevOps practices across teams.
The CFIUS Compliance Senior is responsible for performing internal audits to evaluate compliance with CFIUS regulations, documenting auditing activities, and maintaining control inventories. The role requires reviewing compliance-related communication and training materials and effective interaction with stakeholders while supporting the Compliance Director.