Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters
Join the Platform Engineering Tooling Team, where you’ll develop internal tools to enhance employee workflows, reduce toil, and modernize applications. Focused on delivering and maintaining MLA stacks for various platforms, you’ll work across software development, quality assurance, delivery, and operations. This role requires collaboration with experienced engineers in a scrum team environment, where your ideas and ownership will directly shape the product.
Your key responsibilities
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Contribute to internal tooling projects that streamline processes and improve workflows.
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Leverage open-source projects to integrate systems and enhance features.
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Participate in requirement gathering and deliver technical solutions.
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Troubleshoot and resolve issues across multiple layers of the stack.
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Actively collaborate within the team to drive improvements and innovation.
What You'll Bring
- Proficiency in Linux administration and troubleshooting.
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Familiarity with cloud environments like AWS, GCP, or Azure.
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Experience with Agile methodologies (Scrum, Kanban, etc.).
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Willingness to learn new technologies and expand your skillset.
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Ability to troubleshoot production systems under pressure.
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Strong interpersonal skills and a collaborative mindset.
- Ideally experience in software development or scripting with multiple languages.
Technologies We Use:
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Languages: Python, Elixir mostly, but also Java, Ruby, JavaScript
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Open-source tools: Kubernetes, Helm, Argo, Terraform, Crossplane, Grafana, Opensearch, Kibana, VictoriaMetrics
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Datastores: SQL and NoSQL technologies
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AWS Services: EC2, Lambda, ECS, EKS, RDS
How you’ll benefit
- Medical Insurance
- Glasses
- Life Insurance - Allianz Family
- Kafeteria - My Benefit
- Ericsson Care Line
- Unlimited Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.
Join us to be part of a dynamic team committed to shaping the future of connectivity!
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Top Skills
What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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