Business Development Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Kantar’s Profiles division is home to the world’s largest audience network.

With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry leading anti-fraud technology, Kantar’s Profiles Audience Network delivers the most meaningful data with consistency, accuracy, and accountability – all at speed and scale.

Job Details

Kantar Profiles is at the forefront of Market Research, delivering invaluable data to businesses worldwide. As pioneers in digital research, our comprehensive services enable companies to gain critical insights, driving informed decisions and groundbreaking business outcomes. Our rapid growth and leadership position in online research present an array of exciting opportunities, demanding creativity, powerful technologies, innovative solutions, and operational excellence.

Job Summary

As a Business Development Manager at Kantar Profiles, you will play a pivotal role in crafting our business growth strategies. This senior position focuses on business development, serving as the primary contact for existing and potential enterprise clients. You will be responsible for achieving financial targets, ensuring client happiness, and growing our client base. Your role will involve consistently delivering outstanding customer service, understanding and representing client needs, and establishing positive relationships to drive new and repeat business opportunities. This role combines sales, account management, and research, providing an outstanding opportunity to contribute to our success.

Role/ Responsibilities

The role encompasses the following responsibilities:

• Developing and implementing client acquisition, growth, and retention plans driven by a passion for financial gains and customer happiness.
• Successfully implementing exciting new offers to new client segments, fuelling our business growth and exploring new market opportunities
• Acting as the face of the business, liaising with clients, and contributing innovative ideas in brainstorming sessions
• Building and maintaining positive, ongoing client/account relationships
• Reporting on successes and identifying areas for improvement
• Promoting and presenting Kantar Profiles' products, services, innovations, and developments to meet client objectives
• Providing comprehensive knowledge of Kantar Profiles' panel, feasibility, and pricing approach to clients, from project managers to CEOs
• Ensuring value addition to research design in client briefs and delivering accurate proposals within agreed timescales
• Communicating effectively with clients, understanding their needs, and implementing appropriate methods to meet their objectives
• Owning account relationships to ensure they remain productive and mutually beneficial, securing repeat business and achieving targeted revenues
• Researching business opportunities for viable income streams to support the rapid growth of client demand

Successful Candidate

The ideal candidate will possess:

• Proven experience in selling within the market research industry
• Proven track record to develop rapport with client management and maintain strong working relationships
• Skilled negotiation abilities, capable of mediating discussions, making concessions, and protecting interests
• Excellent interpersonal skills (both oral and written), attention to detail, and follow-up capabilities
• Strong time management skills and the ability to meet deadlines
• Eligibility to work in Australia

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Country

Australia

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.