Payments - Merchant Services Business Development Manager - Vice President

Posted 10 Days Ago
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Sydney, New South Wales
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As the Business Development Manager for Merchant Services at J.P. Morgan, you will lead efforts to market payment solutions to multinational clients, oversee the sales cycle, identify client needs, and develop strategies to exceed revenue goals. Your role includes building partnerships, maintaining client records, and collaborating with cross-functional teams to deliver innovative solutions.
Summary Generated by Built In

Job Description
Join the Australia APAC Payments Merchant Services team, providing acquiring solutions to global multinationals and subsidiaries of J.P. Morgan's multinational clients. As the Business Development (BD) Manager, you'll work closely with the Global Payments Sales team and other Wholesale Banking Product verticals to deliver innovative payment solutions. Your role will involve marketing the firm's APAC capabilities and growing cross-border revenue. You'll be a thought leader, developing a vision for the business area and increasing revenue through a robust sales pipeline. The position reports to the APAC Head of BD Merchant Services.
As a Merchant Services Payments Business Development Manager - Vice President within the APAC, Europe, Middle East, and Africa Merchant Services team, you will report to the APAC Head of BD Merchant Services. In this role, you will be responsible for prospecting, pitching, and closing payables solutions for corporate, financial institutions, healthcare, public sector, and multinational clients. You will identify potential clients, present payables solutions, and finalize deals. You will need a deep understanding of the payables industry and a history of managing complex client transactions. Your responsibilities will also include overseeing the sales cycle, identifying unsolicited client opportunities, and maintaining a robust sales pipeline. You will work with cross-functional teams on deal negotiations and pipeline management.
Job Responsibilities:

  • Meet and exceed assigned revenue goals.
  • Lead cross-functional deal teams.
  • Prepare and deliver presentations with demonstrable ownership of all aspects of the sales cycle.
  • Support pricing and proposal writing processes as needed.
  • Assist with the planning and delivery of the strategic product roadmap through collaboration with clients, sales, segment teams, channel partners, and other product owners within the payables and receivables business.
  • Identify client needs and upsell/cross sell MS APAC products by acting as a consultant for clients by providing consultancy, data analytics and advice on how to best utilise the products and services of J.P. Morgan Merchant Services in APAC
  • Provide clients with a comprehensive view of the merchant acquiring payment landscape in APAC, build business cases, and guide their decision-making process.
  • Build partnerships with Bankers in key account planning, including setting and implementing account strategies, and support Bankers in client onboarding from a Payments product perspective. Lead and coordinate regional Requests for Proposals (RFPs) with parent headquartered HQ and country coverage team.
  • Maintain accurate records of client interactions; proactive reporting or dashboards on an agreed frequency.
  • Understand the unique challenges and requirements in the industry/client segment and partner with internal stakeholders in the development, implementation, and delivery of complex products and solutions.
  • Identify improvements to existing systems/products & processes as well as opportunities for new products & services in the region.


Required Qualifications, Skills, and Capabilities:

  • Significant experience in payment processing and merchant acquisition, including various payment methods and their checkout experiences, and consumer behaviors in APAC and worldwide.
  • Demonstrable track record of successful selling to and managing relationships with large/complex organizations in Australia within the Merchant Services environment.
  • Experience in delivering client-focused solutions based on their needs, with a proven track record of building and maintaining relationships with senior-level executives in APAC/EMEA/US/LATAM.
  • Established network and experience working with Local Corporates and Multinational corporation clients.
  • Ability to influence senior decision-makers, internal stakeholders, and peer groups.
  • Experience in selling, negotiation, and influencing skills.
  • Partnership skills with internal and external stakeholders.


Preferred Qualifications, Capabilities, and Skills:

  • Experience with HQ Australian clients is preferred, but HQ subsidiary experience would also be considered.
  • Bachelor's degree in Business, Finance, or Economics; Master's degree preferred, or extensive experience in a similar role.
  • Some APAC travel, and potential EMEA/US travel required (approximately 20%).


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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