Account Manager - Accessories

Why join us?

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

ACCOUNT MANAGER – ACCESSORIES (UK / IE)
Based in London (N1 7JQ)
Are you passionate about interior design, accessories, lighting and lifestyle? Do you have experience in working with department stores, onliners and selected dealers within fashion, lifestyle and interiors? Would you like to work for an international design company, world renowned for high quality and well-designed products? Are you curious and courageous and want to work with a fantastic team and customer base?

If yes, please read on!

About the job

As our new Account Manager - Accessories, you will be joining our International Sales team in our London showroom. You will report directly to our Head of Regional Sales – UK, IE & MEA. This is an opportunity to develop brand awareness, sales activities and strengthen relationships to key accessories dealers – wholesale, online and department stores in the UK and IE.

In this exciting role, you will promote HAY Accessories and further establish the brand to existing and new partners. Combining your specialist knowledge, experience and positive mindset, you will look after existing partnerships and expand the HAY network to promote sales.

You will develop, maintain and expand our customer relations with the ambition of growing sales. Your focus will be on customer-centric sales efforts, and you will be working closely together with six other dedicated colleagues from our showroom in central London.

More specifically, your tasks will include:

• Develop the Accessories sales through new and existing partners
• Strengthen and develop relation to key accessories dealers – wholesale, online and department stores
• Frequent in-store visual merchandising and hands on training of staff
• Monitor competitor activity in the market and identify new business opportunities
• Optimize HAY spaces with selected Key accounts
• Effectively manage and execute 4 yearly collections according to the sales and marketing plan
• Close collaboration with accessories management team at HQ in Denmark
• Participate in product launches including local and international events
• Training in HAY products so HAY are always top of mind – including lighting and selected furniture
• Minimum 10 client meetings per week (face to face, teams etc.)
• Prioritize client meetings to build and develop sales, as well as strengthen the relations
• Accessories training of colleagues internally in UK/MEA team
• 30-40 travel days expected

Are you the Account Manager - Accessories we are looking for?

Role expectations

• Proven track record from the design, fashion or lifestyle sector
• Meet and exceed KPI’s
• Keen interest and experience in visual merchandising
• Account discipline and strong administrative skills
• Excellent communication and negotiation skills with the ability to influence at all levels
• Strong people skills and great at developing long term customer relations
• You have passion and interest in interior design and lifestyle
• Structure, planning, prioritization and time management comes natural to you
• Ability to work effectively independently – but must be a great team player

Experience required

• 2-3 years of experience from a similar role
• Successfully implementing sales and development strategies to exclusive department stores and online partners
• Preferably, but not required, an existing network within the Wholesale, online and department store segment
• Excellent analytical, planning, problem solving, presentation and organizational skills

You want to be a part of HAY?

Then do not hesitate to send us your application and CV as soon as possible and no later than Sunday 30 March 2025. We evaluate candidates on an ongoing basis.

If you have any further questions regarding the position, please do not hesitate to contact John Cain at [email protected].

Who We Hire?
Simply put, we hire everyone. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].