Principal Relationship Management and Business Development

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Primarily responsible for managing business development activities. Responsible for building and maintaining a portfolio of key relationships with external account stakeholders to drive business growth. Serves as the relationship manager for one or more partners.
Actively manages and escalates risk and customer-impacting complaints or issues within the day-to-day role to management. May have responsibility for a specific geographic territory. Performs market analyses and business development activities to increase network transaction volume, revenue generation and acceptance expansion.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It

• Support exploration of new partnership opportunities that drive acceptance and volume growth.
• Manage clients to retain and grow existing issuing partners by exploring acceptance and volume growth.
• Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience.
• Proactively address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices.
• Work with manager to develop territory/prospect plan, engage processor partners to develop prospect and lead generation.
• Drive internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
• Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development.
• Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
• Work closely with Compliance, Legal and Due Diligence to ensure proposals and contracts are effectively and accurately produced.
• Present product and marketing initiatives to network participants to improve Discover's position versus competition. Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities.

Qualifications You'll Need
The Basics

• Bachelor's Degree in Business Administration and Management, Finance, Marketing, or related field
• Experience in Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.
• In lieu of a degree, Experience in Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• Frequently move about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.
• Travel up to 25% of the time.

Bonus Points If You Have

• Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
• Airline/Travel experience

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Feb-26-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Applicants must be 18 or older at the time of hire.