Yalo
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The role involves developing innovative software solutions for marketing automation, improving systems, and collaborating across teams. Responsibilities include planning, unit testing, and participation in team processes to enhance product quality and customer satisfaction.
As a Customer Success Executive, you will enhance customer satisfaction and retention by understanding client needs, providing tailored solutions, and ensuring they maximize platform value. You'll document customer value, build reports, assist clients with product usage, and collaborate on improvement strategies.
As a Customer Success Manager at Yalo, you will drive customer satisfaction and retention by providing tailored solutions, maximizing the value of the platform, and fostering long-term relationships with clients. You will work with data teams, delivery, and product marketing to ensure customers are utilizing products correctly and to develop growth strategies.
The Conversational Designer will create intuitive conversational experiences that enhance customer engagement and sales for Yalo's virtual sales assistants. Responsibilities include collaborating with product managers to design conversational flows and scripts, managing projects from design to testing, analyzing feedback to optimize interactions, and staying updated on industry trends.
As a Sr. Tech Recruiter at Yalo, you'll lead the end-to-end recruitment process for technical roles, proactively source candidates, collaborate with stakeholders to define talent needs, leverage data insights to improve recruitment strategies, and help shape the company's culture by finding candidates who align with its values.