Yalo
Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.
Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.
At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!
Job Summary 🎯
Yalo is seeking a highly adaptable and innovative Quality Automation Engineer to join our dynamic team. In this pivotal role, you will play a meaningful part in upholding the highest quality standards for our products, working in close collaboration with engineers, product partners, and designers.
As a key member of our QA team, you will not only implement functional and test automation tasks but also actively shape the future of QA practices across all Yalo products. This is a good opportunity to make a significant impact by supporting our teams in building high-quality, scalable, automated solutions. You will collaborate closely with cross-functional teams to design and implement scalable test strategies, ensuring the robust quality of our product suite.
The ideal candidate is a critical thinker and problem solver, possessing a strong attention to detail and a results-oriented mindset. You thrive in a fast-paced, evolving environment, demonstrating autonomy and proactiveness while continuously learning and integrating emerging technologies.
If you are passionate about quality, eager to drive efficiency and innovation, and possess strong communication and collaboration skills, we encourage you to apply and contribute to our mission of delivering exceptional products.
What are the activities of a QA Engineer?
- Evaluate software for error and stability issues
- Develop testing strategies and analysis for software, by creating detailed, comprehensive, and well-structured test plans and cases based on the requirement analysis and use case documents.
- Design, develop and execute automation scripts.
- Develop and conduct detailed automated and manual testing for pre-release and post-release products, and new and existing applications to meet customer needs.
- Analyze test results and communicate technical and non-technical findings and create/support a real-time dashboard to provide feedback
- Document bugs and monitor debugging to troubleshoot issues
- Define test frameworks, test preconditions and assist on branching strategy for high quality automation deliverables
- Help design and develop pipeline for Continuous Testing and Integration
- Design and Implement Testing Data
- Collaborate with developers in reviewing unit test and integration results for coverage analysis
- Avoid repetitive testing tasks
- Review the code to build an effective automation suite
- Guarantee test coverage and execution of Unit, Integration, Acceptance, System, Regression, UAT, Security and Performance are met
- Improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.
- Guarantee system is meeting performance, observability, security and functional criteria
- Experience integrating QA processes into SDLC
If you meet the next experience this is your role don't hesitate. We want you on the team! 🧠
- At least 5 years of experience as a QA Engineer or similar role
- Proficient English
- 2 to 3 years of experience in developing test automation (UAT, functional, performance, load and smoke tests)
- Experience performing automated testing for APIs and web applications.
- 2 years experience working with git/git-flow.
- Intermediate experience with testing tools like Playwright, Cypress, Selenium, Jmeter or similar
- JS/TS is nice to have.
- Working with Agile /Scrum methodologies
- Solid understanding of QA methodologies, including planning and strategy design.
- Bachelor’s degree in Computer Science, Engineering or a related field
If you have the next skills and experience it will be a super plus 💻:
- Familiar with CI/CD tools and process and Docker containers
- Knowledge about shift-left testing
- Experience developing automation strategies
- Familiar with genAI coding tools (like copilot or similar)
- ISTQB Certification
What soft skills matter to us? 🫀
- Accountability and ownership
- Analytical mind, critical thinking and problem-solving
- Attention to detail
- Service-oriented personality
- Strong verbal and written communication
- Eager to learn and suggest
- Enjoy thinking through complex problems and system interaction to find gaps, edge cases and failure modes.
- Collaboration and Teamwork
What do we offer? 🥰
- Unlimited PTO policy
- Competitive rewards on the market range
- Personal - Work life integration
- Start-up environment
- International teamwork
- You and nothing else limit your career here
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
