Yalo
Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...
Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.
We know that traditional SAAS companies focus on first-world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
If you're looking for a place to make shit happen, learn fast, and impact emerging markets in a way that hasn't been done before, look no further. 💫
Come Join us in our mission of improving billions of lives through the power of conversational commerce!
Your mission?
This role is a key leadership position within product management, responsible for driving our data strategy, in a unified experience across the platform. The role will also be pivotal in designing and implementing effective team processes, ensuring alignment, scalability, and the achievement of our strategic goals.
What are the responsibilities for this role?
- Lead all products focused on sharing data and insights with customers, ensuring a consistent and unified experience across the platform.
- Define and drive the strategy to make data a key differentiator for Yalo’s success, with an emphasis on accelerating the growth of existing accounts through better proof of value.
- As a product management leader, establish and implement processes to help the team scale efficiently, with a strong focus on reporting KPIs and delivering measurable value.
What are the requirements?
- Experience in Product Management: At least 5 years of experience building and launching successful products in a technology company, with a proven track record of delivering value to customers.
- Team Leadership: Demonstrated experience managing and mentoring product teams, with the ability to inspire and develop talent.
- Technical Experience: Familiarity with tools and technologies related to data products, analytics, and reporting. Ability to collaborate effectively with engineering teams.
- Data Expertise: Deep understanding of data-driven products and strategies, including how to leverage data to differentiate and drive business outcomes.
- Process Optimization: Experience setting up scalable processes for product development, team collaboration, and KPI tracking to ensure measurable impact.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex ideas to technical and non-technical audiences alike.
- BONUS: having built products related to AI, even if only side-projects.
Tools and Language Skills:
- Proficiency in product management tools such as JIRA, Asana, or Trello.
- Strong command of office software, including spreadsheet, presentation, and word processing tools.
- English fluency required. Spanish or Portuguese should-have.
Soft Skills
- Leadership: Strong leadership skills with the ability to inspire and motivate cross-functional teams.
- Strategic Thinking: Ability to develop and execute a clear, coherent product strategy in line with business goals.
- Problem-Solving: Excellent analytical and problem-solving skills, with the ability to tackle complex challenges and make data-driven decisions.
- Communication: Exceptional communication and presentation skills, capable of conveying complex ideas clearly and persuasively to a variety of stakeholder.
What do we offer?
- Unlimited PTO policy
- Competitive rewards on the market range
- Work-Personal Life Integration
- Start-up environment
- International teamwork
- You and nothing else limit your career here
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
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